As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Ilse Busyness - Fully Booked VisibilityClosed Pre-purchase questions for Amelia   Updated June 16, 2023 at 11:06am   12 Most recent comment from Aleksandar Vuković:Just a small update, Ilse.Our developers already started working on this.I hope they'll have enough time to fix it for our next update, but I can't promise you that. It should be released i ... Masa use Amelia as marketplace for wokrshopsClosed Pre-purchase questions for Amelia   Updated June 16, 2023 at 8:42am   6 Most recent comment from Marko Davidović:Hello Masa,Yes, of course. You can change domains at any time. Also, can deactivate in on one domain and then just activate it on another and that is it.We wish you all the best. Have a nice day.  Steven Thomas User payment and subscriptionsClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as ... Arrie Amelia featuresClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 11:18am   4 Most recent comment from Marko Davidović:Hello Arrie,No, unfortunately, we will not implement this in the future since this will require basically making a new plugin almost.We wish you all the best. Have a nice day.  Henk Petter splitting paymentsClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello Gaia, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. All payments can go to only one account at this time.We wish you all the best. ... Max InfoClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 8:39am   4 Most recent comment from Uroš Jovanović:Hello Max,Thank you for clearing that up.Yes, that is possible in Amelia, you can create events and crate different pricing tickets for adults/children or other categories.Please let me know if you ha ... Elton RefundClosed Pre-purchase questions for Amelia   Updated June 14, 2023 at 2:26pm   2 Most recent comment from Uroš Jovanović:Hello Elton,Thank you for reaching out to us.We have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 days ... Miguelmarco Ramcharan consnet managment platformClosed Pre-purchase questions for Amelia   Updated June 14, 2023 at 7:35am   4 Most recent comment from Aleksandar Vuković:Hello again Marco.We can only see the session, nothing more. We don't have access to your data at all.These are the cookies:ameliaTokenameliaUserEmailameliaRangePastameliaRangeFutureameliaUserTim ... Андрей Коваль Can we change default country of telephone number from russia to ukraine?Closed Pre-purchase questions for Amelia   Updated June 13, 2023 at 5:17pm   2 Most recent comment from Uroš Jovanović:Hello Андрей,Thank you for reaching out to us.For that purpose, you can set "Ukraine" as default option on the "Default phone country code" field on the Amelia/Settings/General page.Please let ... Simone Hervij Client route planningClosed Pre-purchase questions for Amelia   Updated June 13, 2023 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Simone,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followi ... Jess Harvey 1 employee varying time/durations of serviceClosed Pre-purchase questions for Amelia   Updated June 13, 2023 at 2:23pm   2 Most recent comment from Miloš Jovanović:Hi, Jess.Yes, there is a way if you wish to simply set up the opening time for working hours and closing time,and basically if i understood, you wish to fill the employee's schedule with availab ... Franka Displaying Multi-Day EventsClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 9:39pm   2 Most recent comment from Aleksandar Vuković:Hello Franka.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3388759/ For future reference, please don't ope ... رشيد العميري paymentClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 9:38pm   2 Most recent comment from Aleksandar Vuković:Hello again.If the payment gateways included in Amelia aren't supported in your country, please check if there are WooCommerce payment add-ons that are used in your country.Adding new payment gat ... Lisa Goering capabilities questions re: calendarClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 2:06pm   2 Most recent comment from Aleksandar Vuković:Hello Lisa.Thank you for reaching out to us.You can create a service which is assigned to all employees, so a customer can book an appointment, and they will either choose an employee, or one will be ... Manuel Uan Amelia for kayak rentalsClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 11:54am   2 Most recent comment from Marko Davidović:Hello Manuel, Thank you for your interest in our product.In general yes. Services can not function without an employee but you can hide the employee choice since you do not need it and you can set up ...