As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Amandine Turrel Migrer planning réservation d'un site à un autreClosed Pre-purchase questions for Amelia   Updated July 17, 2023 at 11:35am   2 Most recent comment from Uroš Jovanović:Hello Amandine,I guess that you were able to resolve this issue by yourself.Please let me know if you have any other questions. tomas Does this offer non adjecent booking daysClosed Pre-purchase questions for Amelia   Updated July 14, 2023 at 11:31am   2 Most recent comment from Stefan Petrov:Hello Tomas, Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Essam kamel recurring hours appointmentsClosed Pre-purchase questions for Amelia   Updated July 14, 2023 at 8:34am   2 Most recent comment from Marko Davidović:Hello Essam, Thank you for your interest in our product.*  The map always open in any product - There is no map on the front end to show – choose a specific day from the map - As mentioned there is ... Luke Balsam customers being able to book multiple slotsClosed Pre-purchase questions for Amelia   Updated July 12, 2023 at 7:26am   2 Most recent comment from Marko Davidović:Hello Luke, Thank you for your interest in our product.We do not have a cart feature yet but it should be implemented in the next couple of months possibly even weeks. You can follow our changelog so ... George Iskef Feature requirementClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 11:38am   2 Most recent comment from Marko Davidović:Hello George, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as ... Giulio Di Rienzo Bimonthly and quarterly packagesClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 9:53am   4 Most recent comment from Marko Davidović:Hello Giulio,Yes, and no.We have explained how this works so this scenario is not possible unless you book for them in advance. As you asked you can book appointments form a package for a customer in ... andreas dashboard and calendar shortcutClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 9:33am   2 Most recent comment from Marko Davidović:Hello andreas, Thank you for your interest in our product.At this time dashboard is for service only and some features such as the event calendar are not available in the lite version.Every subscripti ... Maria Wiegandt DSGVO KonformitätClosed Pre-purchase questions for Amelia   Updated July 8, 2023 at 2:10pm   4 Most recent comment from Marko Davidović:Hello Irene,We will gladly help you but in the future may we please ask you to open your own ticket since we do not want to disturb the other user that will receive your and our question and reply.To ... Serg Possibility of bookingClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 1:04pm   4 Most recent comment from Uroš Jovanović:Hello Serg,Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amelia ... susy form customizationClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello Susy, Most likely you have the extras option enabled on your service. If you do not want that you can edit the Service and under the Extras tab remove the option that you created, and after that ... Mark Wyke Body Shop Booking SystemClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 9:18am   2 Most recent comment from Marko Davidović:Hello Mark, Thank you for reaching out to us. 1. I trust this message finds you well. We are currently exploring the implementation of a booking system for our client's esteemed auto body repair ... marcello cama mail custom fieldClosed Pre-purchase questions for Amelia   Updated July 5, 2023 at 10:11am   2 Most recent comment from Uroš Jovanović:Hello Marcello,Thank you for reaching out to us.I am sorry to disappoint you, but, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature ... Janet Webster Blocking out timeClosed Pre-purchase questions for Amelia   Updated July 4, 2023 at 3:16pm   4 Most recent comment from Uroš Jovanović:Hello Janet,There should be a different color displayed for that non-working period on the Amelia/Calendar page.Hope this helps you.Please let me know if you have any other questions. Mehdi Presale questionsClosed Pre-purchase questions for Amelia   Updated July 3, 2023 at 1:18pm   5 Most recent comment from Uroš Jovanović:Hello Mohammad,Thank you for reaching out to us.Can you please create a separate ticket for this and we will assist you with this?Looking forward to your reply. Jenny Marcela Torres Ortiz Prepurchase questionClosed Pre-purchase questions for Amelia   Updated July 3, 2023 at 6:16am   2 Most recent comment from Marko Davidović:Hello Jenny, Thank you for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and Razo ...