We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Noman Ahmad Custom Customer Profile + ReservationClosed Pre-purchase questions for Amelia   Updated May 7, 2021 at 5:38am   2 Most recent comment from [deleted]:Hi Noman,thank you for taking interest in Amelia, and for reaching out to us! We have a Customer Panel, where customers can manage their appointments and events - if you give them permissions, they c ... James Barnes Question about booking appClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 10:01pm   2 Most recent comment from [deleted]:Hi, James!Thank you for your inquiry.At the moment, we don't have such integrations.Amelia has webhooks that can send data about each appointment to another tool/plugin, but it works only one way ... Adrian Chin active campaignClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 4:58pm   4 Most recent comment from [deleted]:Hi Adrian,Not at the moment, unfortunately.You can add both integrations as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requestin ... Eddie Cleary Gift CardsClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 4:51pm   5 Most recent comment from [deleted]:Hi Eddie,thank you for the kind reply!Unfortunately, at the moment there's no option to set recurring payments aka subscriptions in Amelia itself. One of the reasons is that Amelia doesn't s ... Simone Chiapparini Limiting the number of bookings per personClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 3:14pm   8 Most recent comment from Miloš Jovanović:Hi Simone,Yes, the package price can be set to 0. That is not a problem, when creating a package just set the discount to 100%, or if all the services are 0, the price will be 0. Joseph Benson Multi-treatment bookingClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 3:05pm   3 Most recent comment from Miloš Jovanović:Hi Joseph,Thanks so much for using AMelia. Yeah, we do not have multiple appointment booking features in one session. It is on our road map, but it is not high on our priority list, so I can not say ... HamidReza WPAmelia some questionsClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 2:20pm   2 Most recent comment from Miloš Jovanović:Hi HamidReza, Thanks so much, for your interest in our plugin. Your account is completely safe because Amelia is a WordPress plugin installed on your website completely and it does not have any commun ... Joao Pinho Events and AppointmentsClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 12:25pm   6 Most recent comment from [deleted]:Hi, Samuel!I see.To be honest, it's not in our roadmap for the next few updates. We will definitely add more options for assigning Employees, but right now we have so many features that were post ... marlon sabala Developers docsClosed Pre-purchase questions for Amelia   Updated May 7, 2021 at 1:02pm   10 Most recent comment from [deleted]:Hi again, Marlon! Our developer said that it can be done with webhooks.A webhook in Amelia for Appointments can be created for each one of these actions: booking completed, booking canceled, booking ... Manuel Wordpress post typeClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 11:06am   2 Most recent comment from [deleted]:Hi Petra,thank you for taking interest in Amelia, and for reaching out to us!There isn't a way to assign page types in Amelia, unfortunately, and Amelia doesn't have an integration with WP ... Oxana Payment Management with AmeliaClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 4:13pm   7 Most recent comment from Samantha:Hello, I"m having the same issue. How was this resolved?Thank you, Samantha Jordan ([email protected]) Surace Michael Calendar TemplateClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 1:50pm   5 Most recent comment from [deleted]:Hi Michael and Cristian,Michael - I'd like to apologize as this ticket seem to have closed, and did not come up as new when you replied.For both, you can use the block Amelia - Eventi (Amelia - ... Luca Info on AmeliaClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 1:29pm   2 Most recent comment from [deleted]:Hi Luca,thank you for taking interest in Amelia, and for reaching out to us!Overbooking, as in more than one person booking the same slot? If so, then yes - you can increase the maximum capacity of pe ... Muh Muti serviceClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi Muh,thank you for taking interest in Amelia, and for reaching out to us!I apologize for the later response, due to the Easter holidays we've had.You can add these as Extras.Extras are like min ... Paaras Amelia New Employee AdditionClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 10:51am   12 Most recent comment from [deleted]:Hi, Paaras! If you need help with adding custom CSS to the page, please take a look at this article. Please note that these modifications are actually not falling into our free support, and if you ne ...