We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Joshua Palmer hoursClosed Pre-purchase questions for Amelia   Updated April 15, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi Joshua,thank you for taking interest in Amelia and for reaching out to us!I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in featur ... Matthew Hunt Does Amelia allow booking depositsClosed Pre-purchase questions for Amelia   Updated April 15, 2021 at 9:11am   12 Most recent comment from Miloš Jovanović:Hi,Thanks for asking.We are working on the deposit payment at the moment so this feature should be available very soon! Best regards. Sujoy Presale query on license transferClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 9:00pm   2 Most recent comment from [deleted]:Hi, Sujoy!Thank you for your inquiry.Yes, sure. It is possible to manage domains in the account on our store, so you will be able to activate Amelia on a new domain at any time.Please let us know if y ... Sabine PaymentsClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 5:01pm   2 Most recent comment from [deleted]:Hi Sabine,thank you for reaching out to us!Unfortunately, there are no integrations with other plugins that would allow this, nor does Amelia currently have a deposit system. Our developers will be wo ... Marcelo Bi-lingue websiteClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 2:52pm   2 Most recent comment from [deleted]:Hi Marcelo,thank you for taking interest in Amelia, and for contacting us!I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. ... Ashwani Verma amelia wordpress booking verses amelia enterprise level appoint booking plugin.Closed Pre-purchase questions for Amelia   Updated April 14, 2021 at 12:40pm   2 Most recent comment from [deleted]:Hi, Ashwani!Thank you for your inquiry.At the moment, we have only one plugin - Amelia. Probably, you are referring to its Lite version as well. It's free of charge and has limited functionality ... iloop shortcodeClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 8:07am   6 Most recent comment from Miloš Jovanović:Hi Lien,List of shortcodes you can find here: https://wpamelia.com/amelia-shortcodes/Best, Dan EventsClosed Pre-purchase questions for Amelia   Updated April 13, 2021 at 5:30pm   2 Most recent comment from [deleted]:Hi, Dan!Thank you for your inquiry.I'm afraid, there's no option to set different prices for one Service or Event in Amelia at the moment.Probably, if you use Services, the regular price wil ... Joanna Kozlowska domains synchClosed Pre-purchase questions for Amelia   Updated April 13, 2021 at 8:21am   2 Most recent comment from [deleted]:Hi Joanna,thank you for contacting us!Unfortunately, it cannot work the way you require. In a multi-site environment, all the sites (no matter if they have different domains or the same domain with su ... Ashik Activation WordpressClosed Pre-purchase questions for Amelia   Updated April 12, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi Ashik, thank you for reaching out to us; I apologize for the later response, as we don't work on weekends. Unfortunately the email may have been directed to your Junk or Spam folder. However, ... Łukasz Baliszewski An ErrorClosed Pre-purchase questions for Amelia   Updated April 9, 2021 at 5:20pm   7 Most recent comment from [deleted]:Hi Łukasz,I am afraid that this would not be convenient for you as an User (purchasing multiple licences), and WPML would not resolve it.As advised, this feature is not frequently asked for, however ... Calvin Nguyen Service viewClosed Pre-purchase questions for Amelia   Updated April 9, 2021 at 12:46pm   4 Most recent comment from Miloš Jovanović:Hi Calvin,Of course, SMS notifications are included in all plans. The only difference in the features at the moment is in the packages feature which is supported in Pro and Developer licenses. Besides ... hevesh Using our Images without our consent.Closed Pre-purchase questions for Amelia   Updated April 9, 2021 at 7:44am   4 Most recent comment from [deleted]:Hello Hevesh!Thank you again - reference helped a lot.We removed the content in question, and I'd like to apologize; it was not our intention to hurt or offend in any way you or the author.We ... Danni Marks Demo RequestClosed Pre-purchase questions for Amelia   Updated April 8, 2021 at 9:49pm   2 Most recent comment from [deleted]:Hi, Danni!Thank you for your inquiry.I'm afraid, we don't have either a live demo or trial period.Instead of that, we have demo sites that show how main Amelia features work on the front-end ... Abdulrahman Mushref Is this feature available?Closed Pre-purchase questions for Amelia   Updated April 8, 2021 at 8:33pm   2 Most recent comment from [deleted]:Hi, Abdulrahman!Thank you for your inquiry.Unfortunately, at the moment there's no such a built-in feature in Amelia.Basically, there are no tickets at all, in any format. Probably, it can be ach ...