We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Joe Outlook IntegrationClosed Pre-purchase questions for Amelia   Updated April 27, 2021 at 7:21am   2 Most recent comment from [deleted]:Hi Joe,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.Please provide me a temporary WP-admin (administrator) user for your site where this happ ... Gideon My paid subscriptionClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 9:39pm   4 Most recent comment from Gideon:Thank you! Gideon Trey Barkett Barber Related Payment OptionsClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi Trey,thank you for taking interest in Amelia, and for contacting usI understand your concern, unfortunately, Amelia does not store credit / payment information in such way.You can optionally requir ... Leo Hooks and Filters?Closed Pre-purchase questions for Amelia   Updated April 26, 2021 at 1:06pm   4 Most recent comment from [deleted]:Hi,thank you for contactingIf you make a suggestion here, users will be able to vote for it and it can be considered in the future. We have a lot of feature requests,  the most requested features ar ... Sarah Quelhurst Pre saleClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 12:48pm   2 Most recent comment from [deleted]:Hi Sarah,thank you for reaching out to us, and for taking interest in Amelia!Unfortunately, Amelia does not have a location search / filter, that can work with searches by location or zip code. You c ... Michael Cunningham Zapier & Woocommerce Integration & ZoomClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 9:36am   4 Most recent comment from [deleted]:Hi Michael,thank you for the kind replyI apologize for the later response, as we don't work on weekends.Perhaps this article on Zapier will help; let me know. Mack Events paymentClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 8:45am   2 Most recent comment from [deleted]:Hi Mack,thank you for taking interest in Amelia, and for contacting us!I apologize for the later response, as we don't work on weekends.I will be happy to answer your questions1. Yes, it's p ... Prachi Bapate PHP HooksClosed Pre-purchase questions for Amelia   Updated April 26, 2021 at 7:05am   5 Most recent comment from [deleted]:Hi cvhenten,thank you for reaching out to us.If you have any questions regarding specific integrations, please open up a new ticket, we will be happy to advise you.Thank you Simon class bookingsClosed Pre-purchase questions for Amelia   Updated April 25, 2021 at 8:59pm   2 Most recent comment from [deleted]:Hi, Simon!Sorry for the delayed response.And thank you for your inquiry.That's correct: it sounds like Events match your requirements. However, at the moment we don't have Packages of Events ... Manuel Suarez email notification custom fields and send email notificationClosed Pre-purchase questions for Amelia   Updated April 22, 2021 at 9:13pm   2 Most recent comment from [deleted]:Hi, Manuel!Thank you for your inquiry.1. Please reach out to your hosting provider and ask if there are any additional settings that should be done in order to use Google STMP on your WordPress.2. You ... Gareth John Hailey Gift vouchers, APIClosed Pre-purchase questions for Amelia   Updated April 22, 2021 at 3:29pm   4 Most recent comment from [deleted]:Hi Gareth,thank you for the kind reply.Would you mind letting me know in a bit more detail about the coupons you need? Unfortunately we don't have the ones that can be purchased and applied as vo ... Kevin Course costs shared by course participantsClosed Pre-purchase questions for Amelia   Updated April 21, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi again, Kevin!I already replied to the other ticket you have, so I believe there's no need to duplicate the same information.Please feel free to contact us if you have any other questions.Best ... Vincent VILAIN SMS priceClosed Pre-purchase questions for Amelia   Updated April 20, 2021 at 12:45pm   2 Most recent comment from [deleted]:Hi Vincent, thank you for reaching out to us, and for taking interest in Amelia. Here is the pricelist for France: Mohamed Danial Luqman Package ServicesClosed Pre-purchase questions for Amelia   Updated April 20, 2021 at 11:43am   2 Most recent comment from [deleted]:Hi Mohamed,thank you for reaching out to us!Via Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your clients. Within Packages, you can choose which Se ... Dirk Grötker I can not login at tms plugins StoreClosed Pre-purchase questions for Amelia   Updated April 20, 2021 at 8:16pm   3 Most recent comment from [deleted]:Hi, Dirk!You can log in to the TMS Store with your email address and this password: 6OZ6tgLi3xrCThere you will be able to find your purchase code and the most recent version of Amelia - 3.2.Best Reg ...