We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Marcello Troisi sell single ticket per personClosed Pre-purchase questions for Amelia   Updated September 30, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi Marcello,thank you for reaching out to us1. You can set capacity of one event to one person, or multiple people; just make sure that Bring Someone option is unchecked (so that one person cannot bri ... Sander van Gent Fit to my questionClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 9:26pm   4 Most recent comment from [deleted]:Sander,My apologies, I was thinking about a similar case, and I messed up the words. Because we apparently have plenty of clients with boat or kayak rental services, and it seems like they use Amelia ... James Question about group meetingsClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 12:06pm   4 Most recent comment from James:I did. I have some other questions I posted separately. :) stephanie young DIFFERENCE BETWEEN APPOINTMENTS AND & EVENTSClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 11:56am   4 Most recent comment from [deleted]:Hi Stephanie!Thank you for the kind reply(And for the link to your site!)I see that you have specific times during a day for your workshops, let's start from that.In Events, you have to create on ... Harith Jayasena Calendar on Home PageClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 11:31am   2 Most recent comment from [deleted]:Hi, Harith,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards. DI PASQUALE Calvin Client AccessClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 11:03am   2 Most recent comment from [deleted]:Hi Calvin,thank you for reaching out to us!Depends on what the website owner would need. If they need to create new Employees, or new Services, this would have to be done from the backend. Vitório Multi-siteClosed Pre-purchase questions for Amelia   Updated September 28, 2021 at 11:15pm   4 Most recent comment from [deleted]:Hi, Vitório,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you need any assistance with Amelia set up after the purchase, we will gladly respond to your q ... Santiago Working hoursClosed Pre-purchase questions for Amelia   Updated September 28, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hi, Santiago,Thank you for reaching out to us.It cannot be achieved with the current built-in features in Amelia, I'm afraid.However, you can use a workaround, for example, you can add a Custom ... Jawaher SMS messagesClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 8:12am   4 Most recent comment from [deleted]:Hi Jawaher,thank you for contacting backHere is the SMS pricing for Saudi ArabiaSo far we have not have any reports on incompatibility with that theme. Ashley Cairns HIPAA ComplianceClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 8:09am   2 Most recent comment from [deleted]:Hi Ashley,thank you for taking interest in Amelia and for reaching out to usWe don't store any data from your website, so everything you do with Amelia is saved in your WordPress database. The pl ... victor Valladolid Restaurant table reservationsClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 7:42am   4 Most recent comment from [deleted]:Hi Victor!Thank you for the kind replyIf you're using your Employees as Tables you can set an individual Table's capacity in Amelia > Employees > click an employee > Assigned Services; the ... Francy Angarita Paquetes y serviciosClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 7:26am   2 Most recent comment from [deleted]:Hi Francy,thank you for reaching out to us and for taking interest in AmeliaVia Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your clients. Within P ... Nans Website hôtel can be createdClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 7:20am   2 Most recent comment from [deleted]:Hi Nans,thank you for taking interest in Amelia, and for reaching out to usOur plugin currently support time slot booking during one day, so if it is just renting of co-working space for a couple of h ... Leonardo 2 way Calendar SyncClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 7:18am   6 Most recent comment from [deleted]:Hi Leonardo!Thank you for the additional information, this sheds a bit more light on the specifics of the feature Martijn How to tag/measure with Google AnalyticsClosed Pre-purchase questions for Amelia   Updated September 26, 2021 at 7:12am   4 Most recent comment from [deleted]:Hi Martijn!Please feel free to test the solution; it's not official so we cannot guarantee that it will work 100%. Please do vote for the suggestion if you have time; there are interested clients ...