As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Laura Smith-Walker pre-sales questionClosed Pre-purchase questions for Amelia   Updated September 13, 2021 at 1:38pm   2 Most recent comment from Aleksandar Vuković:Hello LauraThank you for your interest in Amelia.You're not missing anything, and Events and Services can't be combined.You can create a Service that will be offered in Appointment time slot ... samantha wakefield upgrading licenseClosed Pre-purchase questions for Amelia   Updated September 12, 2021 at 10:22pm   2 Most recent comment from [deleted]:Hi, Samantha,Thank you for choosing Amelia.Could you please clarify where you purchased your license from? Was it our TMS Store or AppSumo?Looking forward to hearing from you.  Daniel Recurring packagesClosed Pre-purchase questions for Amelia   Updated September 12, 2021 at 9:52pm   2 Most recent comment from [deleted]:Hi, Daniel,Thank you for your inquiry.I'm afraid, at the moment we don't have a subscription feature. It's on our to-do list. however, I cannot tell you precisely when it will be imple ... Bernald Amelia featureClosed Pre-purchase questions for Amelia   Updated September 12, 2021 at 9:09pm   2 Most recent comment from [deleted]:Hi, Bernald,Thank you for your inquiry.I’m afraid it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates. ... Valentin Wettstein Booking several unitsClosed Pre-purchase questions for Amelia   Updated September 11, 2021 at 11:52am   2 Most recent comment from [deleted]:Hi, Valentin,Sorry for the delayed response.And thank you for reaching out to us.I’m afraid it is not possible to book multiple appointments at once with current built-in features in Amelia. But it ... Valentin Wettstein Custom calendar viewClosed Pre-purchase questions for Amelia   Updated September 10, 2021 at 3:05pm   2 Most recent comment from [deleted]:Hi Valentin,thank you for reaching out and letting us know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Thomas Annual to LifetimeClosed Pre-purchase questions for Amelia   Updated September 10, 2021 at 7:06am   2 Most recent comment from [deleted]:Hi Thomas,thank you for contacting us, and for taking interest in AmeliaSure - you can upgrade from Annual to Lifetime anytime; just contact us and provide the email you purchase Annual with.Then we w ... Francisco SistemClosed Pre-purchase questions for Amelia   Updated September 10, 2021 at 7:05am   2 Most recent comment from [deleted]:Hi Francisco,thank you for reaching out to usYes, there is a deposit payment; however, if you activate it for a service, it will be mandatory, and client would be able to only pay the remaining amount ... Valentin Wettstein Coupon codes for customersClosed Pre-purchase questions for Amelia   Updated September 10, 2021 at 6:59am   2 Most recent comment from [deleted]:Hi Valentin,thank you for reaching out to usYes, we do have Coupons; they are generated and can either be displayed somewhere on your site, or automatically sent to the customer after x number of appr ... Thessa Package possibilitiesClosed Pre-purchase questions for Amelia   Updated September 9, 2021 at 7:16am   4 Most recent comment from [deleted]:Hi Thessa,you can always limit how far in the future customer can book (eg. 1 week, 3 weeks), so they wouldn't be able to book the recurrences too far in advance. Jonathan Jensen After hours fee on appointmentsClosed Pre-purchase questions for Amelia   Updated September 8, 2021 at 10:27pm   2 Most recent comment from [deleted]:Hi again, Jonathan,I already responded to this question under the other ticket that you have, so I believe there's no need to duplicate this info here.Please feel free to ask any other questions ... Naqib Multiple booking to cartClosed Pre-purchase questions for Amelia   Updated September 7, 2021 at 1:34pm   2 Most recent comment from [deleted]:Hi Naqib,thank you for taking interest in Amelia, and for reaching out to usAt the moment only a single product can be checked out in Woo with Amelia. If you need your clients to book more services a ... reem melia is support SMS Saudi ArabiaClosed Pre-purchase questions for Amelia   Updated September 7, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi, Reem,Thank you for your inquiry.As far as I know, SMS notifications don't work flawlessly in Saudi Arabia since the country has extremely strict regulations regarding any advertising activiti ... Valentin Wettstein Feature questionClosed Pre-purchase questions for Amelia   Updated September 7, 2021 at 10:59am   2 Most recent comment from [deleted]:Hi, Valentin,Thank you for your inquiry.Basically, Amelia was created as a plugin for booking Appointments. Therefore, there are no built-in features for the rental business. But there are some worka ... Carolina form fields notificationClosed Pre-purchase questions for Amelia   Updated September 7, 2021 at 10:28am   2 Most recent comment from [deleted]:Hi, Carolina,Thank you for choosing Amelia.I believe you are referring to Custom fields, is that correct?If so, you can add the corresponding placeholders to the email templates on the Notifications ...