Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Boris Hoekmeijer FunctionalitiesClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 9:49pm   6 Most recent comment from [deleted]:Hi, Boris!Yes, sure, it is possible to upgrade the license to Pro. If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively ( ... Víctor Martínez Morales Amelia reportsClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 1:14pm   2 Most recent comment from [deleted]:Hi, Victor!Thank you for your inquiry.I'm afraid, at the moment it's possible only to export basic information: a list of Customers, a list of Appointments, a list of Events. It's not r ... Art change one step layout order and conditional priceClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 1:11pm   4 Most recent comment from [deleted]:Good day!1. Yes, that's correct.2. I'm afraid, this is the only option to achieve an automatically calculated total price that depends on additional options. You can add questions to the boo ... Ahmad Egbaria About upgrading planClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 12:57pm   2 Most recent comment from [deleted]:Hi, Ahmad!Thank you for your inquiry.You can purchase a Basic license first and then upgrade it to the Pro license.If you upgrade the license, you will have to pay only the difference between the two ... dipak Fatal error with woocommerceClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi, Dipak!As far as I can see, my colleague Ivana already responded to the other ticket that you have. So I will close this one.Please note that we ask our users to avoid opening multiple tickets on t ... samantha wakefield Developer licenseClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 8:36am   2 Most recent comment from [deleted]:Hi Samantha,thank you for reaching out to us!Unfortunately, licence cannot be transferred to a client so that they can get assistance without you, as it is a developer licence.I'd suggest buying ... shafraz jiffry SMS ChargesClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 8:22am   4 Most recent comment from [deleted]:Hi Shafraz,thank you for the kind reply!We support a very expansive list; it's an open information however it is quite a long list of supported countries + for each country there can be up to 20+ ... Ian Allowing a customer to move their own event bookingClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 6:57am   2 Most recent comment from [deleted]:Hi Ian,thank you for reaching out to us, and for taking interest in AmeliaAt the moment, when it comes to events, customer can be "rescheduled" to another event only by admin from the back end, manual ... David Search date range and ACFClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 8:53am   3 Most recent comment from [deleted]:Hi David,thank you for your patienceI apologize, unfortunately implementing this kind of search function could not be done with a quick script as it would require some in depth changes of the search v ... Téo Jordão MedicalClosed Pre-purchase questions for Amelia   Updated May 26, 2021 at 12:39pm   4 Most recent comment from [deleted]:Hi, Teo!I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.  Gabriel Presales questioClosed Pre-purchase questions for Amelia   Updated May 25, 2021 at 8:11pm   2 Most recent comment from [deleted]:Hi, Gabriel!Thank you for your inquiry.1. In Amelia, Events and Appointments should have a pre-set duration, so customers can't choose it themselves.2. It depends on how you set it since both opt ... Tarquin Full Class subscription ?Closed Pre-purchase questions for Amelia   Updated May 25, 2021 at 9:53am   13 Most recent comment from Miloš Jovanović:Hi Tarquin,Thank you for contacting us again.Unfortunately, we don't have a trial period but we have 15 days money-back guarantee so you can purchase the plugin, try it, and if it doesn't su ... Rohan employee sign in with google at frontendClosed Pre-purchase questions for Amelia   Updated May 25, 2021 at 5:54am   5 Most recent comment from Rohan:OK. Please let me know once the submission is made to the list.  Marc Figuerola Email settingsClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 9:34pm   2 Most recent comment from [deleted]:Hi, Marc!Thank you for your inquiry.It's hard to say which mail service is the best. The only thing we can tell for sure is that the PHP mail service isn't that reliable, so if you want the ... Said Adaui Monthly PayClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 3:33pm   2 Most recent comment from [deleted]:Hello Said,thank you for taking interest in Amelia, and for contacting us!I apologize for the later response as we don't work on weekends.For the full version, the shortest subscription period is ...