We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

David Plugin IntegrationsClosed Pre-purchase questions for Amelia   Updated September 6, 2021 at 9:28am   13 Most recent comment from Miloš Jovanović:Hi David,Yes, we have integrated both Divi and Elementor builders with our plugin so you can use them.Have a nice day. Maria features of the plugin for buying a package and booking yoga classesClosed Pre-purchase questions for Amelia   Updated September 4, 2021 at 12:58pm   2 Most recent comment from [deleted]:Hi MariaThank you for reaching out to us.- Packages actually work that way by defualt. Each appointment in the package needs to be booked separately, so they will be able to choose the date and time ... Richard Blandford Prevent Booking CancellationClosed Pre-purchase questions for Amelia   Updated September 4, 2021 at 12:08pm   2 Most recent comment from [deleted]:Hi RichardThank you for reaching out to us.To cancel the appointment your clients need to either click a link in the email notification or go to their customer panel and cancel the appointment. Simpl ... Ricardo Manavello HIPAAClosed Pre-purchase questions for Amelia   Updated September 4, 2021 at 11:53am   2 Most recent comment from [deleted]:Hi RicardoThank you for reaching out to us. We don't store any data from your website, so everything you do with Amelia is saved in your WordPress database. The plugin is GDPR compliant, so if a ... Regina Do I have to embed Amelia in my website? Or will it stand alone?Closed Pre-purchase questions for Amelia   Updated September 3, 2021 at 12:52pm   2 Most recent comment from [deleted]:Hi, Regina,Thank you for your inquiry.At the moment, it's possible to use Amelia only on a WordPress website, I'm afraid. We don't have any App or any other solution yet.Regarding the ... ORION Domain changeClosed Pre-purchase questions for Amelia   Updated September 2, 2021 at 10:02pm   2 Most recent comment from [deleted]:Hi, Emmanuel,Thank you for your inquiry.Yes, sure.After the purchase, we will send you an email with credentials for the TMS Store, where you will be able to access your purchase code and plugin anyt ... Alison FeaturesClosed Pre-purchase questions for Amelia   Updated September 2, 2021 at 9:24pm   2 Most recent comment from [deleted]:Hi, Alison,Thank you for your inquiry.Events I'm afraid, at the moment it's not possible. However, we will add a ticketing feature in the next update or the one after. Now it's only p ... erwin packagesClosed Pre-purchase questions for Amelia   Updated September 2, 2021 at 12:59pm   2 Most recent comment from [deleted]:Hi Erwin,thank you for reaching out to usI'm afraid that clients aren't limited to which time and date they can book in packages; you can limit them only if that service is performed on a s ... omar m integration with learndashClosed Pre-purchase questions for Amelia   Updated September 1, 2021 at 10:18pm   2 Most recent comment from [deleted]:Hi, Omar,Thank you for your inquiry.I'm afraid, at the moment Amelia has no subscription feature.Also, it is not possible to book multiple appointments at once with current built-in features in ... Philipp Gutermann Booking after Paying for X lessonsClosed Pre-purchase questions for Amelia   Updated September 1, 2021 at 10:29am   5 Most recent comment from [deleted]:Anytime Philipp, thank you!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Helene Integration of 2 calendars on different domainsClosed Pre-purchase questions for Amelia   Updated August 31, 2021 at 11:09pm   2 Most recent comment from [deleted]:Hi, Helene,Thank you for choosing Amelia.At the moment, it's not possible to "centralize" multiple Amelia installations with the current built-in features.However, you can try to use a workaroun ... Asrim Enok SMS not Arriving in Saudi Arabia RecipientClosed Pre-purchase questions for Amelia   Updated August 31, 2021 at 12:26pm   2 Most recent comment from [deleted]:Hi, Asrim,I responded to your comment under the public ticket, so I believe there's no need to duplicate the same information here.Please let us know if you have any other questions.Best Regards ... augusto herrera smsClosed Pre-purchase questions for Amelia   Updated August 31, 2021 at 12:25pm   6 Most recent comment from [deleted]:Asrim,I'm afraid, there's nothing we can do because we cannot find a workaround against country regulations.Could you please try to send a test SMS between 7 am and 9 pm, and see if it will ... Contactmanger https://technologywolf.net/ Accpeted guest postClosed Pre-purchase questions for Amelia   Updated August 31, 2021 at 7:20am   1 Most recent comment from Contactmanger:Hello, These sites are all extremely high quality and there is a variation of niches. All of these sites are accepting guest posts and link insertions.  Websites:- https://www.bbc.com/  DA 95 Or ... de Guigné SMS / Double RDVClosed Pre-purchase questions for Amelia   Updated August 30, 2021 at 10:35pm   2 Most recent comment from [deleted]:Hi, de Guigné,Thank you for your inquiry.The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible mis ...