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Public Tickets

Alan Price set by time picked on bookingClosed   Amelia   Updated July 27, 2024 at 5:01pm   4 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Alan, but I can, of course understand.You're within the refund period, so we will process it straight away. Please note that it may take a few days for the funds to ... Wilhelm Drummer Loading SpeedClosed   Amelia   Updated July 27, 2024 at 4:44pm   2 Most recent comment from Aleksandar Vuković:Hello Wilhelm.The Events Calendar is one of the older forms, but I'm pleased to say that our developers are working on the 2.0 Calendar form which should be a lot faster.Can you try adding the Ev ... ronnie adams SMS not getting sent - Status QueuedClosed   Amelia   Updated July 27, 2024 at 4:36pm   3 Most recent comment from Aleksandar Vuković:Thanks for letting us know the problem is solved, Ronnie. David, Amelia sends out the messages properly if you have enough balance. However, if the response from the carrier is not immediate, it won&# ... Roland Not creating a new OrderClosed   Amelia   Updated September 25, 2024 at 5:12pm   40 Most recent comment from Miss Victoria Allen:Can I have a progress update on this please? I have this issue. I expected that Amelia would be able to handle admin-created bookings. I need a work around or I will need to abandon Amelia and use an ... Kevin Email notificationsClosed   Amelia   Updated July 26, 2024 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello Kevin.Unfortunately, there's no way you can separate them.If you enter the email that will receive all notifications - that email address will receive both customer and employee-related ema ... Monika uploadClosed   Amelia   Updated July 26, 2024 at 10:30am   2 Most recent comment from Stefan Petrov:Hi Monika,Thanks for reaching out to us.I'm sending the latest version 7.7 via WeTransfer so you can install it manually. It's a simple process, you would need to disable the plugin temporar ... Kyle Raab PaymentClosed   Amelia   Updated July 26, 2024 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello KyleUnfortunately, no.Amelia's integration with Stripe currently works only for direct charges from debit and credit cards whose details are entered directly into the form.If Paystack has a ... Jordan Wilkey Booking systemClosed   Amelia   Updated July 26, 2024 at 11:15am   26 Most recent comment from Stefan Petrov:Just to add, you should refrain from rescheduling cancelled appointments until then, or when changing the status back to approve open the appointment dialog and change the status there instead of cha ... Paul Cormier Service-Specific NotificationsClosed   Amelia   Updated July 26, 2024 at 8:14am   2 Most recent comment from Stefan Petrov:Hi Paul,Thanks for reaching out to us.You can create custom notification templates and assign them to specific services. You can also choose the trigger type, if they are going to be scheduled or etc. ... Javier Mandrille Event details at checkoutClosed   Amelia   Updated July 26, 2024 at 7:50am   10 Most recent comment from Stefan Petrov:You are welcome, Javier.I'm glad it works!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Paul Clearfire Fonts and Sliding ScaleClosed   Amelia   Updated July 26, 2024 at 7:48am   14 Most recent comment from Aleksandar Vuković:Hello Paul.Uros is out of the office, so I'll jump in.Thanks for sharing your custom code with us. I'm glad to see you were able to configure the form to be visually appealing.We forwarded y ... Ali Hamkar how to embed customized formClosed   Amelia   Updated July 26, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We would need a couple of screenshots of the issue. Or short one minute video of the issue.1. Make sure that you are customizing the correct booking form2 ... Siggi google calendar integration fields display.Closed   Amelia   Updated July 26, 2024 at 7:08am   4 Most recent comment from Stefan Petrov:Hi Siggi,Thanks for the additional information, I see now. Unfortunatelly, there is no option to configure this for multiple Calendars. Since there is an option to configure this for one Google Calend ... Kevin Change E-Mail notificationsClosed   Amelia   Updated July 26, 2024 at 7:05am   2 Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. My first guess is that you might have additional languages added and thus you need to select the template in notification section. In the upper right corner, yo ... Alberto Appointments configurationClosed   Amelia   Updated July 26, 2024 at 5:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is e ...