Public Tickets
Christian Sander
Discount CodesClosed
Amelia
Updated December 6, 2024 at 10:11am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Yes, that is how Amelia is designed to work. Coupon is applied to complete price of the appointment so you cannot exclude extras I'm afraid. This is ...
Ariadna
RedsysClosed
Amelia
Updated December 6, 2024 at 9:26am
4
Most recent comment from Stefan Petrov:Hi Ariadna,
Thanks for the feedback. That is some great news!
Looking forward to hearing from you regarding other questions or issues.
Have a nice weekend!
krisna purbaya
add some productClosed
Amelia
Updated December 6, 2024 at 9:09am
4
Most recent comment from Uroš Jovanović:Hello Krishna,
Glad to be able to assist you.
Please let me know if you have any other questions.
Rafal
Wrong e-mail notification if phone is in databaseClosed
Amelia
Updated December 6, 2024 at 9:09am
5
Most recent comment from Uroš Jovanović:Thank you for your understanding, Rafal! If there's anything else I can assist you with, feel free to let me know. Have a great day!
Merritt Farren
Event Booking Does Not Show Registrations Booked on Customer Front EndClosed
Amelia
Updated December 6, 2024 at 8:51am
13
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a ...
Eduardo
texts in notifications' emails change randomlyClosed
Amelia
Updated December 6, 2024 at 8:48am
11
Most recent comment from Marko Davidović:
Hello again,
We’re glad to hear that everything is now working fine. As someone who also works in support, you’re likely aware that most ticketing platforms operate in a way that each time a ne ...
Martin JARVIS
CC other email address in customer notificationClosed
Amelia
Updated December 6, 2024 at 8:43am
4
Most recent comment from Stefan Petrov:No problem, Martin.
We are always there to help.
Should you have any other questions or issues, feel free to reach out to us on a new ticket and we will kindly provide assistance.
Shaikh
Show Document File On Profile PictureClosed
Amelia
Updated December 6, 2024 at 8:03am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Custom fields can not show in customize section but they will show in live booking process. You can create custom fields and they will be added to a book ...
Paolo
Define starting hour and end hour to book a serviceClosed
Amelia
Updated December 6, 2024 at 7:56am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You can set default duration of service and then you can set custom duration and customers can choose within a drop down what time duration they want. Yo ...
Revi Bloemendal
Number of tickets in agenda and notificationsClosed
Amelia
Updated December 6, 2024 at 7:25am
5
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Glad to hear that you have found a possible solution and we hope it works. This ticket should remain open for a week. So feel free to respond at any time ...
Martin
Some questionsClosed
Amelia
Updated December 6, 2024 at 7:20am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Yes there is a filter where customer can search events based on location like this
Unfortunately, currently this feature is not available in Amelia. You ...
Bernt Kopper
Disable MotionClosed
Amelia
Updated December 5, 2024 at 3:04pm
2
Most recent comment from Stefan Petrov:HI Bernt,
Thanks for reaching out to us. Sorry to disappoint you, there is no button or option to directly disable the animation, but feel free to suggest this on our feature suggestion page.
You can ...
AJ Vargas
Customer Portal Access Not WorkingClosed
Amelia
Updated December 5, 2024 at 1:48pm
8
Most recent comment from Uroš Jovanović:Hello AJ,
It's possible that using your admin account is causing the issue due to conflicting permissions. Admin accounts often bypass certain restrictions or view settings differently, which can ...
lucas
Configuration AmeliaClosed
Amelia
Updated December 5, 2024 at 1:03pm
4
Most recent comment from Stefan Petrov:Hi Lucas,
Well, you would need to create three different employees, where each employee will have a separate work hours schedule. That being said, you would need to create an employee (morning shift) ...
Emma
Display week day on event listClosed
Amelia
Updated December 5, 2024 at 12:50pm
2
Most recent comment from Uroš Jovanović:Hello Emma,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...