Public Tickets
Sinan
Customer phone number not savedClosed
Amelia
Updated April 15, 2021 at 3:51pm
4
Most recent comment from Sinan:Thank you, I was testing while I was logged in as Admin, which solves the problem.Thanks again for a prompt response.
Charmaine Ashmore
Multiple services or client directly after each other book excluding buffering timeClosed
Amelia
Updated April 15, 2021 at 1:28pm
7
Most recent comment from [deleted]:Hi, Hanna!I'm sorry, I think my explanation was confusing.I wanted to say that usually, our customers apply buffer time anyways, since they don't need it to be applied to particular clients ...
Filippo Calabrese
Slow page scrol on Amelia pagesClosed
Amelia
Updated April 15, 2021 at 12:41pm
32
Most recent comment from Miloš Jovanović:Hi Gila Dávid,Thank you for sharing this in the public ticket to inform other users.Have a nice day.
Stéphane Quéré
backend paymentClosed
Amelia
Updated April 15, 2021 at 11:44am
12
Most recent comment from Aleksandar Vuković:You're welcome, StéphaneIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Jessica Pauley
ScheduleClosed
Amelia
Updated April 15, 2021 at 11:16am
2
Most recent comment from [deleted]:Hi Jessica,thank you for reaching out to us.Please first try going to Amelia > Settings > General settings > Time Slot step and change it to 15 minutes.Once you do this, check option Use service du ...
Pinnacle Institute
Query StringsClosed
Amelia
Updated April 15, 2021 at 11:11am
8
Most recent comment from [deleted]:Good day!Woohoo, that's great!Regarding Zapier: I'm sorry, I forgot to forward our developer's response to you right after. My bad.Custom Fields are inside the JSON BOOKING field.Hope t ...
Daniel Chen
Change the Success MessageClosed
Amelia
Updated April 15, 2021 at 10:50am
6
Most recent comment from [deleted]:Hi Daniel,thank you for letting me know; and thank you for providing the credentials.Unfortunately I cannot use them as the image is changed in database, not Amelia WP settings.Is the image in the sam ...
Gamze Vanessa Demirel-Weimar
all working times does not matchClosed
Amelia
Updated April 15, 2021 at 9:34am
2
Most recent comment from Aleksandar Vuković:Hello there.I'm sorry but I cannot quite understand what's going on. Can you please record your screen, or provide some screenshots, so I can understand the issue better?On your home page, ...
Jesús Sandoval
Amelia FunctionalitiesClosed
Amelia
Updated April 15, 2021 at 9:28am
2
Most recent comment from Aleksandar Vuković:Hello JesúsThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.1. Custom fields are only linked ...
Jap
button behaviourClosed
Amelia
Updated April 15, 2021 at 9:26am
7
Most recent comment from [deleted]:Hi Jap,thank you; and yes you are correct.Events are shown on front-end correctly now.You should exclude Amelia's JS and CSS from being combined or minified on front-end.
mike
purchase code keeps disappearingClosed
Amelia
Updated April 15, 2021 at 9:09am
2
Most recent comment from Aleksandar Vuković:Hello Mike.This usually happens if the purchase code is (for some reason) saved with a space in the database. So, even though it looks normal, and it is saved successfully in the plugin, it's sav ...
Emmanuel Dodoo Cann
Upgrade AmeliaClosed
Amelia
Updated April 15, 2021 at 7:21am
19
Most recent comment from [deleted]:Hi Emmanuel,Via Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your clients. Within Packages, you can choose which Services you'd like to join, ...
Ken
Request failed with status code 500 warningClosed
Amelia
Updated April 14, 2021 at 8:40pm
9
Most recent comment from [deleted]:Hi, Ken!Our developer changed DB_HOST from localhost 127.0.0.1 and now it works. He did it in wp-config.php:Please test it again.
Robert Fernandez
EventsClosed
Amelia
Updated April 14, 2021 at 7:06pm
3
Most recent comment from Robert Fernandez:That solution works great. Thanks!
Aaron
Hide Calender in booking formClosed
Amelia
Updated April 14, 2021 at 4:53pm
2
Most recent comment from [deleted]:Hi Aaron,thank you for reaching out to us!Unfortunately, at the moment, frontend booking requires set date and time to be chosen by a client.Alternatively, you can hide Amelia from the site and make b ...