As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

yuri Please tell me why the price is different for those.Closed   Amelia   Updated October 7, 2021 at 11:11am   2 Most recent comment from [deleted]:Hi YuriThank you for reaching out to us.As indicated on our website, if you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction: If you are eligible for ta ... Wendell Jones Calendar ViewsClosed   Amelia   Updated October 7, 2021 at 9:18am   2 Most recent comment from [deleted]:Hi Wendell,thank you for reaching out to usYou can place multiple separate shortcodes on one page for different services, employees, events, etc, as listed here.We don't have an integration with ... Daniel PackagesClosed   Amelia   Updated October 7, 2021 at 8:29am   6 Most recent comment from [deleted]:Hi DanielWe are sorry to hear that.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, an ... Alyssa Villa ServicesClosed   Amelia   Updated October 7, 2021 at 8:26am   4 Most recent comment from [deleted]:Hi Alyssa,thank you for the kind replyYou would need to manually assign an employee or more of them during service creation, I'm afraid. yuri Is tax included?Closed   Amelia   Updated October 7, 2021 at 8:15am   2 Most recent comment from [deleted]:Hi Yuri,thank you for reaching out to usI have responded to your previous ticket for this inquiry; so we can continue the correspondence there, and close this one as a duplicate. Sander Apple calendar synchClosed   Amelia   Updated October 7, 2021 at 7:29am   2 Most recent comment from [deleted]:Hi Sander,thank you for reaching out to usWe don't have this particular integration on our roadmap yet, however, I'll kindly ask you to add it as a feature suggestion on this page - or if ... Wine N Rubs WOffice And AmeliaClosed   Amelia   Updated October 7, 2021 at 7:13am   2 Most recent comment from [deleted]:Hi Wine N RubsThank you for reaching out to us.Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant tim ... Gideon Unable to installClosed   Amelia   Updated October 6, 2021 at 10:33pm   2 Most recent comment from [deleted]:Hi again, Gideon,That should work with the solution that I provided under the other ticket that you have. Please take a look.  Best Regards.  Matthew Children's Price for TicketsClosed   Amelia   Updated October 6, 2021 at 9:04pm   2 Most recent comment from [deleted]:Hi, Matthew,Sorry for the delayed response.We had to postpone this feature since we fall behind our roadmap for the updates due to the whole pandemic situation, so we had to add some features that ha ... Konn Lavery Unique Pages for each eventClosed   Amelia   Updated October 6, 2021 at 2:32pm   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Dave Boden Max persons eventClosed   Amelia   Updated October 6, 2021 at 2:22pm   2 Most recent comment from [deleted]:Hi Dave Thank you for reaching out to us. If I understand correctly you simply want to increase the maximum capacity for an event? You can do so by increasing the maximum allowed spots when creating t ... Amin Talab Choice of location (same employee) for customer possible?Closed   Amelia   Updated October 6, 2021 at 2:09pm   2 Most recent comment from [deleted]:Hi AminThank you for reaching out to us.Unfortunately there is no builtin feature that would allow your clients to choose from these two options but you can create 2 separate services for on-line and ... Michael Veldkamp Stripe LogoClosed   Amelia   Updated October 6, 2021 at 1:44pm   5 Most recent comment from Aleksandar Vuković:Hi again MichaelThat, unfortunately, can't be changed. Our developers will work on adding it to the Customize section, but I have no ETA on that. Raphaël Marlec Schedules errorClosed   Amelia   Updated October 6, 2021 at 1:33pm   8 Most recent comment from Aleksandar Vuković:Hello RaphaëlI'm glad to hear the issue was resolved.When a customer cancels the appointment, they are still in the list, and they can't be removed automatically, that needs to be done manu ... Ayishah Joanna Swiecinska emailsClosed   Amelia   Updated October 6, 2021 at 1:28pm   8 Most recent comment from Aleksandar Vuković:Hi again JoannaI haven't used it, but from what I hear (from our customers), it's the same as Zapier, so you can use our YouTube Mailchimp tutorial and see if that helps.