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Public Tickets

Nguyen Trung Son When hook not trigger if second customer booking service at same time with the first customerClosed   Amelia   Updated June 15, 2022 at 6:00am   2 Most recent comment from Aleksandar Vuković:Hello Nguyen.Thank you for your purchase.I wasn't able to replicate this locally, so would you mind sending us a screen recording showing us the behavior? Also, what's the minimum capacity ... Jason Possible to remove "Rejected" as an option?Closed   Amelia   Updated June 14, 2022 at 8:50pm   6 Most recent comment from Miloš Jovanović:Hey, Jason It is no problem at all. Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS ... Riccardo Sartori LanguagesClosed   Amelia   Updated June 14, 2022 at 8:25pm   6 Most recent comment from Miloš Jovanović:Hey, RiccardoWe send our best regards, on behalf of the Team. We are truly happy that the issue is now resolved.Looking forward to reading your review, and of course, please let us know when you leav ... Heidi Amelia is only showing to logged in usersClosed   Amelia   Updated June 14, 2022 at 5:56pm   3 Most recent comment from Uroš Jovanović:Hello Heidi,Thank you for reaching out to us.Unfortunately, I cannot open the link in the first question in this ticket.Can you please elaborate on that?Looking forward to your reply. Emily Activating purchase codeClosed   Amelia   Updated June 14, 2022 at 3:35pm   9 Most recent comment from Miloš Jovanović:Hey, Emily I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ... Allyson Woodrooffe Purchasing without bookingClosed   Amelia   Updated June 14, 2022 at 2:58pm   2 Most recent comment from Uroš Jovanović:Hello Allyson,Thank you for reaching out to us,My apologies for the additional questions, are you referring to the services not being displayed on the front-end and only bookable from the back-end?Pl ... Beatrice SPAM notificationsClosed   Amelia   Updated June 14, 2022 at 2:54pm   6 Most recent comment from Uroš Jovanović:Hello Beatrice,Unfortunately, I am not able to reproduce this as I had received the email in the main folder.Can you please try and use a different email for the SMTP connection?Looking forward to yo ... Mandy Oldfield Step bookingClosed   Amelia   Updated June 14, 2022 at 2:39pm   4 Most recent comment from Uroš Jovanović:Hello Mandy,Thank you for reaching out to us.In regards to bypassing the category step, there is currently no such option with Amelia's built-in features. Our developers are working on removing ... Gerhard Reus Coupon for EventsClosed   Amelia   Updated June 14, 2022 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Gerhard,We have passed this suggestion a couple of months ago in regards to changing the logic with the coupon assignment to events/services our developers will work on it and hopefully it will ... Aaron Craig Adding all reoccurring appointment prices together to get a total for email notificationsClosed   Amelia   Updated June 14, 2022 at 1:35pm   4 Most recent comment from Uroš Jovanović:Hello Aaron,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Paul Spinelli creating a serviceClosed   Amelia   Updated June 14, 2022 at 1:12pm   2 Most recent comment from Aleksandar Vuković:Hello Paul.This approach is currently only possible with Events.You would need to create events for each day so a customer can choose an event that recurs on Monday, or Tuesday, Wednesday, etc. The na ... Jacob Collins Removing a step from amelia booking formClosed   Amelia   Updated June 14, 2022 at 11:46am   2 Most recent comment from Uroš Jovanović:Hello Jacob,Looking through this thread: https://tmsplugins.ticksy.com/ticket/3063543/Did you manage to have this implemented on your website?Looking forward to your reply. Shaun SMS notificationsClosed   Amelia   Updated June 14, 2022 at 9:43am   4 Most recent comment from Miloš Jovanović:Hi, Shaun Thanks for the access.I can confirm that the test SMS has been sent to me immidiatelyAlso, i can see your SMS history, everything looks perfect.-Basically, right now, this is the default ... MOUGINOT Wallace Webhook to APIClosed   Amelia   Updated June 14, 2022 at 9:26am   8 Most recent comment from Aleksandar Vuković:Hello Chris.We have webhooks that are triggered after certain actions (booking, canceling, status changed). You can read more about them here: https://wpamelia.com/web-hooks-settings/Also, you can f ... Clara Request failed with status code 500Closed   Amelia   Updated June 14, 2022 at 9:13am   9 Most recent comment from Aleksandar Vuković:Hello Lo.Clara resolved the issue on her own, and we don't have an insight into how she did it.Usually, this is caused by some caching which doesn't update the front-end form with the new cu ...