As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jarno Kylander Exclude service from listClosed   Amelia   Updated August 24, 2022 at 7:58am   6 Most recent comment from Marko Davidović:Hello Julia, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Also can you please open ... David field emptyClosed   Amelia   Updated August 23, 2022 at 3:34pm   9 Most recent comment from Uroš Jovanović:Hello David,There is the following error message displayed in the console: "You are using this API without a key"Please check the following link on how to resolve this.Please let me know if this helpe ... Bertrand Escaffre booking not possible via adminpanelClosed   Amelia   Updated August 23, 2022 at 2:17pm   6 Most recent comment from Uroš Jovanović:Hello Christian,Can you please create a separate ticket and we will assist you with this issue?Looking forward to your reply. Zerouali MailClosed   Amelia   Updated August 23, 2022 at 1:58pm   2 Most recent comment from Uroš Jovanović:Hallo Zerouali,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... PeriPeriCreative Equipment rentalClosed   Amelia   Updated August 23, 2022 at 1:50pm   13 Most recent comment from Marko Davidović:Hello,You are most welcome we are here to help as best as we can. As for your suggestions, we will forward your ticket to our developers so that they can take a look. Hopefully the new feature will be ... Roxane Fedrigo Multiple booking formsClosed   Amelia   Updated August 23, 2022 at 1:12pm   4 Most recent comment from Uroš Jovanović:Hello Roxane,Thank you for clearing that up.The only option would be to separate these services by categories and then show one category in a popup and the other one in the other booking form.Hope th ... Noel Rumbelow Linking zoom links from one event to a different eventClosed   Amelia   Updated August 23, 2022 at 1:11pm   4 Most recent comment from Marko Davidović:Hello Noel,We do not have that information at this time and I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot ... SH Amelia : no more email templatesClosed   Amelia   Updated August 23, 2022 at 12:53pm   2 Most recent comment from Uroš Jovanović:Hello SH,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Robin Can't add new employee to serviceClosed   Amelia   Updated August 23, 2022 at 12:53pm   5 Most recent comment from Uroš Jovanović:Hello SH,Thank you for reaching out to us.Can you please create a separate ticket on this issue and we will assist you with this?Looking forward to your reply. Matthias Platzer Different booking forms for different servicesClosed   Amelia   Updated August 23, 2022 at 12:28pm   4 Most recent comment from Uroš Jovanović:Hello Matthias,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Ni Made Anita Sudarsana Pay with gift voucherClosed   Amelia   Updated August 23, 2022 at 12:06pm   2 Most recent comment from Marko Davidović:Hello Ni Made Anita Sudarsana, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.We don't have gift vouchers but we have an option for creating dis ... Bishop Using Amelia for service purchaseClosed   Amelia   Updated August 23, 2022 at 11:53am   2 Most recent comment from Uroš Jovanović:Hello Bishop,Thank you for reaching out to us.For that purpose, you could try to use events. Events can be used for various occasions, from basic one or multiple days traveling tours, and scheduling ... Authorized User Official HolidaysClosed   Amelia   Updated August 23, 2022 at 11:46am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... Stergios Pappos Customer InfoClosed   Amelia   Updated August 23, 2022 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Stergios,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Martino Amelia notifications custom templateClosed   Amelia   Updated August 23, 2022 at 11:21am   2 Most recent comment from Uroš Jovanović:Hello Martino,Thank you for reaching out to us.At the moment, the only option for what you desire is to switch to HTML mode.Please let me know if this helped you.Looking forward to your reply.