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Public Tickets

Lyra Hardy Recurring AppointmentsClosed   Amelia   Updated April 28, 2022 at 4:05pm   12 Most recent comment from Uroš Jovanović:Hello Lyra,That is right.Glad to be able to assist you.Please reach out to us if you have any other questions. Karisa Prestera Download FailedClosed   Amelia   Updated April 28, 2022 at 2:53pm   2 Most recent comment from Uroš Jovanović:Hello Karisa,Thank you for reaching out to us.Please find the latest version of the plugin attached to this response.Please reach out to us if you need further assistance. Peter Events Clashing With AppointmentsClosed   Amelia   Updated April 29, 2022 at 8:26am   3 Most recent comment from Marko Davidović:Hello Peter,In the meantime, we realized what you meant exactly we do not need a video anymore. Yes that is how Amelia works for now, but we have forwarded it to our developers and we hope that it wi ... Sonya personal settingsClosed   Amelia   Updated April 28, 2022 at 11:54am   23 Most recent comment from Marko Davidović:Hello Sonya,You are most welcome. You can find this option in Amelia/services/edit service There is no course for Amelia, it's a plugin for WordPress but we try to record a video for each optio ... CAROLINA Configuración de disponibilidadClosed   Amelia   Updated April 28, 2022 at 11:42am   2 Most recent comment from Marko Davidović:Hello Carol, Thank you for purchasing our product, and for reaching out to us. Please note that the official support language is English, and we have to use Google Translator to try and understand o ... Roshan Sujeebun how to add a rule with order status "Awaiting Receipt Approval"Closed   Amelia   Updated April 28, 2022 at 10:28am   2 Most recent comment from Marko Davidović:Hello Roshan, Thank you for purchasing our product, and for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia, you can only ad those that are already built in you c ... Francesca Kendall SMS all say queuedClosed   Amelia   Updated April 28, 2022 at 9:42am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for purchasing our product, and for reaching out to us. The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically. We wi ... Andreas Myklebust Filtering events by tag not working on front endClosed   Amelia   Updated April 28, 2022 at 7:34am   4 Most recent comment from Marko Davidović:Hello Andreas,You are most welcome, we are glad to hear that everything has been sorted out.And we thank you for drawing our attention to this we investigate this further.If you have any more question ... Chiara Shortcode doesn't display all the servicesClosed   Amelia   Updated April 28, 2022 at 7:31am   6 Most recent comment from Marko Davidović:Hello Chiara,We are glad to hear that everything has been sorted out, and that now everything is working properly.We are so happy to hear that you love Amelia and if you have any suggestions on how we ... Gemma Font No puedo registrar amelia en un nuevo dominioClosed   Amelia   Updated April 27, 2022 at 9:48pm   2 Most recent comment from Uroš Jovanović:Hello Gemma,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed. The Lite version needs to be deactivated/deleted, and the ... Kingsley Chimezie Date Of Birth Selector In Client Panel Not ResponsiveClosed   Amelia   Updated April 27, 2022 at 9:39pm   12 Most recent comment from Uroš Jovanović:Hello Christian,Glad to be able to assist you.Please reach out to us if you have any other questions. Laura S. Event tagsClosed   Amelia   Updated April 28, 2022 at 3:16pm   3 Most recent comment from Miloš Jovanović:Hey, Laura. Our developers came up with a temporary fix for the Event tags not properly working in Elementor. I am sending you the fix as an attachment now, please apply it to Amelia using these step ... Georgi Vasilev Cannot assign new service to current employeeClosed   Amelia   Updated April 27, 2022 at 3:46pm   2 Most recent comment from Miloš Jovanović:Hi, Georgi Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Caston Jackson Bringing Anyone with you?Closed   Amelia   Updated April 27, 2022 at 1:56pm   5 Most recent comment from Marko Davidović:Hello Caston,We are glad to hear that everything has been sorted out. You can do that in that way or you can go to Amelia/services/edit service you can find an option there and turn it off.If you have ... Cedric Dansereau Payment after booking appointment in the backendClosed   Amelia   Updated April 27, 2022 at 1:26pm   4 Most recent comment from Uroš Jovanović:Hello Cedric,My apologies, for some reason, I thought you wrote change.I am sorry to disappoint you, but at this time, there is no possibility for the customer to be charged with one of the online pay ...