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Public Tickets

martin New Event WebhookClosed   Amelia   Updated June 21, 2022 at 1:28pm   14 Most recent comment from Marko Davidović:Hello Martin,We are glad to hear that everything is fine now. We wish you all the best and have a nice day. Hean Vorthanak Appointment durationClosed   Amelia   Updated June 21, 2022 at 12:45pm   2 Most recent comment from Marko Davidović:Hello Hean, Thank you for reaching out to us.Yes, of course, it is possible. Try and set the default time slot step to 5 minutes in Amelia / settings / general settings. That should solve your issue. ... Amanda Richardson-Meyer Feature RequestClosed   Amelia   Updated June 21, 2022 at 12:19pm   2 Most recent comment from Marko Davidović:Hello Amanda, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that i ... Ines Telling custom fieldsClosed   Amelia   Updated June 21, 2022 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Ines, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Shawn D Sonnier not workingClosed   Amelia   Updated June 22, 2022 at 5:14pm   9 Most recent comment from Miloš Jovanović:Hi Shawn We have a fix. I'm 99% sure it resolves the issue, but I have to ask you to test it thoroughly.Please install this new version of the plugin (basically, it's the same version - 5.0 ... lance belew RefundClosed   Amelia   Updated June 21, 2022 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello Lance,Really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side ... Michael Baker How to publish service in "Open" stateClosed   Amelia   Updated June 20, 2022 at 10:13pm   4 Most recent comment from Uroš Jovanović:Hello Michael,For this purpose, you can use the following CSS code: .am-service-info-column {    display: none !important;}Hope this helps you.Please let me know if this worked for you or not.Lookin ... Ashley Hayward Approval QueueClosed   Amelia   Updated June 20, 2022 at 4:18pm   4 Most recent comment from Miloš Jovanović:Hey, Ashley Sorry for the delay,  i forgot to comment on this ticket.We are handling the issue on the other ticket,  https://tmsplugins.ticksy.com/ticket/3061489/ as you know .For future referenc ... Francesca Kendall SMS uSING TOO MUCH MONEYClosed   Amelia   Updated June 20, 2022 at 3:44pm   15 Most recent comment from Uroš Jovanović:Hello Francesca,My apologies for the delayed response as the response has not been submitted for some reason.Charing is done for every SMS that is sent to the server, thus there is no difference in se ... Melvin Multiple Mollie accountClosed   Amelia   Updated June 20, 2022 at 3:22pm   2 Most recent comment from Uroš Jovanović:Hello Melvin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... lance belew question about booking multiple hoursClosed   Amelia   Updated June 20, 2022 at 2:53pm   2 Most recent comment from Uroš Jovanović:Hello Lance, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Nemanja Bogdanovic URL QUERIESClosed   Amelia   Updated June 20, 2022 at 2:52pm   2 Most recent comment from Miloš Jovanović:Hi, Nemanja Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Matthew Kirkland Feature InformationClosed   Amelia   Updated June 20, 2022 at 1:38pm   3 Most recent comment from Aleksandar Vuković:Hey MatthewWe're sorry to hear you won't be using the plugin after purchase.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand ... Riccardo Sartori Event calendar not loadingClosed   Amelia   Updated June 20, 2022 at 1:27pm   2 Most recent comment from Aleksandar Vuković:Hello RiccardoWe can't say what's going on without taking a look.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a l ... Celia Rousset Email notifications failling to sendClosed   Amelia   Updated June 20, 2022 at 12:38pm   11 Most recent comment from Uroš Jovanović:Hello Celia,Glad to hear that you managed to find the solution to this issue.Please reach out to us if you have any other questions.