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Public Tickets

GHENAM Delete end of time slotClosed   Amelia   Updated May 9, 2022 at 9:47am   11 Most recent comment from Aleksandar Vuković:Hi again FilipYou've edited the "Step-by-step" booking form:But on the front-end, you're using the "Catalog" booking form. As mentioned in my previous response, make sure you're editin ... Jesus Benjamin Yam Aguilar Calendad problemClosed   Amelia   Updated May 9, 2022 at 9:43am   12 Most recent comment from Uroš Jovanović:Hello Jesus,My apologies, but I cannot understand your last question. Can you please elaborate on that?Looking forward to your reply. samantha wakefield impact of changes to appointment to existing appointmentsClosed   Amelia   Updated May 9, 2022 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Samantha,Thank you for reaching out to us.The duration change does not affect the future appointments, thus you can freely change the duration of the service with no effect on the already-existi ... Manuel Separate capacity for online customers in hybrid online/in-person servicesClosed   Amelia   Updated May 6, 2022 at 5:31pm   2 Most recent comment from Miloš Jovanović:Hi, ManuelThank you for reaching out to us.I can see that you managed to create a workaround for your installation to achieve this goal;but i will certainly pass all of the details to the developers ... Jesus Benjamin Yam Aguilar Paypal problemClosed   Amelia   Updated May 6, 2022 at 4:06pm   2 Most recent comment from Uroš Jovanović:Hello Jesus,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Manuel How do I pre-populate events list filters from a URL parameter?Closed   Amelia   Updated May 16, 2022 at 10:42am   4 Most recent comment from Miloš Jovanović:Hi, Manuel My sincerest apology for all the time taken to research this. We went through any examples we could find, and we don't have our own, but there is one of our users who managed to do som ... pascal binet pre-filled fieldsClosed   Amelia   Updated May 6, 2022 at 3:37pm   4 Most recent comment from Uroš Jovanović:Hello Pascal,Unfortunately, that is not possible as the employee can only create an appointment for themself and not for another employee.Please feel free to search through our feature suggestion page ... DoQtor Periods durationClosed   Amelia   Updated May 6, 2022 at 2:39pm   2 Most recent comment from Uroš Jovanović:Hello Doqtor,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3038806 For future reference, please don't open ... DoQtor PeriodsClosed   Amelia   Updated May 6, 2022 at 2:39pm   2 Most recent comment from Uroš Jovanović:Hello Doqtor,Thank you for reaching out to us.The "Special days" setting will overwrite all the other working hours settings for the employee.Hope this helps you.Please reach out to us if you have any ... Yvonne Shevnin SMS Not workingClosed   Amelia   Updated May 9, 2022 at 11:56am   5 Most recent comment from Uroš Jovanović:Hello Yvonne,Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and s ... Jenny Events galleryClosed   Amelia   Updated May 10, 2022 at 11:38pm   3 Most recent comment from Uroš Jovanović:Hello Jenny,Thank you for your patience and apologies for the delayed response.In regards to the dimension of the picture, it should be 2:1 and it will be just fine without being cut off.Thank you for ... Jimmy Deguara Assistance in maximising usageClosed   Amelia   Updated May 6, 2022 at 1:39pm   5 Most recent comment from Uroš Jovanović:Hello Jimmy,We have refunded your money and you should receive your money back in the next 5-7 business days.Please let us know if you have any other questions. Marina increase the size of the typeface in the formsClosed   Amelia   Updated May 6, 2022 at 12:33pm   2 Most recent comment from Uroš Jovanović:Hello Marina,Thank you for reaching out to us.For that purpose, you could use the following CSS to increase the font-size of that: .amelia-app-booking #amelia-booking-wrap p {    font-size:larger !i ... Georgi Vasilev Error on checkoutClosed   Amelia   Updated May 13, 2022 at 11:47am   10 Most recent comment from Marko Davidović:Hello Georgi,We noticed that you opened 2 tickets for the same issue https://tmsplugins.ticksy.com/ticket/3030113/ Your ticket has been forwarded to our developers and when our colleague get any fee ... Dudi A bugClosed   Amelia   Updated May 6, 2022 at 12:04pm   2 Most recent comment from Uroš Jovanović:Hello Dudi,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ...