As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Anthony McDonald No Validation EmailClosed   Amelia   Updated June 12, 2023 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello Anthony.This is not coming from Amelia. Amelia doesn't have anything to do with the admin emails in WordPress.Do you have a web admin who can take a look at this? After you gain admin acces ... Mario No appointments can be selectedClosed   Amelia   Updated June 12, 2023 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello Mario.Thank you for reaching out to us.When you're editing the Package, you can configure the minimum and the maximum number of bookings required during purchase:If you set both to "0", yo ... Rene back end appointments not goodClosed   Amelia   Updated June 12, 2023 at 1:10pm   7 Most recent comment from Aleksandar Vuković:Hello Rene.Uros is away so I'll take over this ticket.Applying the coupon through the back-end works only for appointments with 1 customer. If you add a new customer from the back-end, the coupon ... Ellen Notifications not sendClosed   Amelia   Updated June 12, 2023 at 12:27pm   2 Most recent comment from Marko Davidović:Hello Elen, Thank you for reaching out to us.Cron is not Amelia's feature cron is a WordPress feature. You can use cron with Amelia, but setting cron is not part of Amelia's support because ... Damien Carbery Please add apply_filters to modify stringsClosed   Amelia   Updated June 12, 2023 at 12:25pm   4 Most recent comment from Aleksandar Vuković:Thank you for sharing this with everyone, Damien.I'll forward it to our developers in case it's of use to them as well. Muhammad Hassan Moeen WhatsApp integrationClosed   Amelia   Updated June 12, 2023 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Muhammad, Thank you for reaching out to us.You can download Amelia from this link https://we.tl/t-hkrHmYmejY. We are sending you a short instruction on how to update Amelia to the latest versio ... Blossom How to make hourly, daily, weekly or monthly reservationsClosed   Amelia   Updated June 12, 2023 at 11:55am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations that cannot go ov ... Ryan Available Dates not selectableClosed   Amelia   Updated June 12, 2023 at 11:53am   5 Most recent comment from Aleksandar Vuković:Hi again Ryan.This is buffer time. In Settings/Integrations, you've enabled this slider:So, the buffer times are being added to Google events. If you disable this slider, you won't see this ... Victor Lecoeur Implementation of step bookingClosed   Amelia   Updated June 12, 2023 at 8:25am   4 Most recent comment from Aleksandar Vuković:Thank you Victor.I updated Amelia with a v6.3.1 that includes some fixes, but that failed to resolve the issue.After inspecting the console, I don't see any errors coming from our plugin. The on ... Nikos Giovanis Use of the plug inClosed   Amelia   Updated June 12, 2023 at 12:20am   6 Most recent comment from Miloš Jovanović:Hi, Nikos.Sorry for the waiting time.-1. For changing the available times in our plugin, you will find the default time step in Amelia General settings.2. For removing the duration from existing Extr ... Pawel Buslowski Attachment upload path:Closed   Amelia   Updated June 11, 2023 at 10:14pm   9 Most recent comment from Aleksandar Vuković:You're welcome, Pawel.Let me know if there's anything else I can do to help. marco EMPLOYEES CONFIGURATIONClosed   Amelia   Updated June 11, 2023 at 10:12pm   9 Most recent comment from Aleksandar Vuković:That's good to know, Marco!Please feel free to reach out to us if you have any further questions or concerns! Peter Vox CRON AGAIN!!!!!Closed   Amelia   Updated June 11, 2023 at 10:12pm   16 Most recent comment from Aleksandar Vuković:My pleasure, Peter.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Schindlower booking form 2.0 customizationClosed   Amelia   Updated June 11, 2023 at 9:43pm   2 Most recent comment from Aleksandar Vuković:Hello Daniel.At the moment, the only way to hide categories in the Step-by-Step booking form would be to filter the form so it only shows a specific category.As for the prices, they can't be hidd ... Chris Thornton Custom Fields/Attachment/Notifications/Link to attachment in emailClosed   Amelia   Updated June 11, 2023 at 9:25pm   6 Most recent comment from Aleksandar Vuković:You're welcome, Chris.Please feel free to reach out to us if you have any further questions or concerns!