We are currently experiencing an integration issue with Amelia and Google Calendar. This issue has arisen recently, as our integration was working flawlessly for the past three years. We rely on this integration to manage appointments for our therapists efficiently.

Here is an overview of our setup:

• We use BuddyBoss as our primary theme.
• We have a custom-developed client dashboard and an employee dashboard.(Dashboard de terapeutas - Clinica Broa - Digital)
• The employee dashboard is where our therapists need to connect their Google Calendar to manage their schedules effectively.

The message that appears is: 

Access blocked: This app's request is invalid

[email protected]

You can't sign in because this app sent an invalid request.

You can try again later, or contact the developer about this issue. Learn more about this error

If you are a developer of this app, see error details.

Error 400: redirect _uri_ mismatch

It's worth noting that we have consistently maintained the correct URI configuration in Google Cloud throughout our usage of this integration based on Amelias documentation.

We need urgent assistance in resolving this integration problem to ensure seamless scheduling and appointment management for our therapists and clients. Please investigate the issue and provide guidance on how we can restore the functionality of the Amelia and Google Calendar integration. Your prompt attention to this matter is greatly appreciated.

Hello Marko,

Thank you for your prompt response and the detailed instructions you provided. We followed your instructions meticulously to resolve the "Error 400: redirect_uri_mismatch" issue. Specifically, we ensured that the URI in Amelia Settings/Integrations/Google Calendar matches our website's URL, which ends with "wp-admin/admin.php?page=wpamelia-employees." We also double-checked the URI in Google Developers Console and confirmed that it matches the one in Amelia and yes, we have an SSL in the domain so we are https.

Unfortunately, despite our efforts, we continue to encounter the "Error 400: redirect_uri_mismatch." In an attempt to address this issue, we even uninstalled Amelia and reinstalled it from scratch. Additionally, we created a new project in Google Cloud and reconfigured the integration, but the problem persists.

Considering that we have exhausted all the suggested steps and solutions, we are now reaching out for further assistance. It appears that we fall into the 0.1% of cases where the issue cannot be resolved through these standard procedures.

We kindly request additional guidance or any specific actions we should take to resolve this persistent problem. Your continued support in resolving this matter is highly appreciated.

Best Regards,

Luis