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Public Tickets

Gaby packagesClosed   Amelia   Updated June 16, 2023 at 8:19am   3 Most recent comment from Marko Davidović:Hello Gaby, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And we do not have eta on that when or if this will be implemented in Amelia in the futur ... Geoffrey Customer Texting 'STOP'Closed   Amelia   Updated June 16, 2023 at 6:29am   2 Most recent comment from Marko Davidović:Hello Geoffrey, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://featur ... Marcin Painfully incorrect translationClosed   Amelia   Updated June 15, 2023 at 8:04pm   5 Most recent comment from Miloš Jovanović:Hi, Marcin. I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.I also wonder i ... [email protected] Google CalendarClosed   Amelia   Updated June 15, 2023 at 6:33pm   10 Most recent comment from Miloš Jovanović:Hi, Roshan.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... amano ihou RefundClosed   Amelia   Updated June 15, 2023 at 4:05pm   2 Most recent comment from Uroš Jovanović:Hello Amano,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a ... Jesse Kroetch Cannot get appointment time to match time punched in for the business and the employeesClosed   Amelia   Updated June 15, 2023 at 12:44pm   4 Most recent comment from Aleksandar Vuković:Hi again Jesse.Please check your General Settings. If these two options are configured like this:The front-end calendar will offer services as if they are without buffer time:However, as soon as one o ... Mat Always Display Service LocationClosed   Amelia   Updated June 15, 2023 at 12:41pm   4 Most recent comment from Uroš Jovanović:Hello Mat,Thank you for reaching back out to us and for your patience.I have forwarded this to our developers to check on the status of this implementation, but it was not implemented yet.I appreciate ... Tom Veal Calendar not showingClosed   Amelia   Updated June 15, 2023 at 1:20pm   7 Most recent comment from Aleksandar Vuković:Hey Tom.This JS code should solve the issue when added to the page: var elements = document.getElementsByClassName('btn-accent'); function addTrigger(element) { element.addEventListener( ... Raimondo google calendar integrationClosed   Amelia   Updated June 15, 2023 at 12:23pm   6 Most recent comment from Uroš Jovanović:Hello Raimondo, Please check if you have busy events in Google Calendar on Wednesday. Looking forward to your reply. Daniel Time in notification mailClosed   Amelia   Updated June 15, 2023 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherit ... Sarah Booking Form 2.0Closed   Amelia   Updated June 15, 2023 at 11:55am   10 Most recent comment from Uroš Jovanović:Hello Sarah,We will respond to your ticket as soon as possible.Can you please provide me with the link to the review and I will provide you with the $10 SMS coupon as I promised?Looking forward to yo ... Jeniffer Incorrect language displayed despite translationClosed   Amelia   Updated June 15, 2023 at 11:28am   7 Most recent comment from Aleksandar Vuković:Thank you for letting me know, Jeniffer.I'll keep this in mind, and I'll ask our developers if they can work with Weglot and see what's going on between the two plugins.Please feel fre ... Geert Leysen custom "Minimum time required before booking"Closed   Amelia   Updated June 15, 2023 at 11:12am   5 Most recent comment from Marko Davidović:Hello Geert,Thank you for sharing this with us. We are glad to hear that you managed to set this up.We wish you all the best. Have a nice day.  Lorenzo Email Notifications in spamClosed   Amelia   Updated June 15, 2023 at 9:58am   6 Most recent comment from Uroš Jovanović:Hello Lorenzo,I tested it out with my email and it works just fine. I would suggest that you configure the notifications with another email. Please let me know if that helped you.We can confirm that ... Robin Cart problemClosed   Amelia   Updated June 15, 2023 at 9:57am   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.The integration works this way, and it doesn't accept more than one product if an Amelia product is present. There's a possible workaround, thou ...