Okay

Public Tickets

heather country codeClosed   Amelia   Updated April 18, 2024 at 9:30pm   2 Most recent comment from Uroš Jovanović:Hello Heather,Thank you for reaching out to us.For that purpose, you can set the USA on the "Default phone country code" field on the Amelia/Settings/General page.Please let me know if this works fo ... anani Lawson amelia activationClosed   Amelia   Updated April 18, 2024 at 4:49pm   2 Most recent comment from Uroš Jovanović:Hello Anani,Thank you for reaching out to us.The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin. You ... Disha Garg Discount on Services using my-cred pointsClosed   Amelia   Updated April 18, 2024 at 4:48pm   2 Most recent comment from Uroš Jovanović:Hello Disha,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... tom needham Font Size CSSClosed   Amelia   Updated April 18, 2024 at 4:39pm   14 Most recent comment from Uroš Jovanović:Hello Tom,Please try the following CSS and let me know if it works or not: .amelia-app-booking #amelia-booking-wrap h3 {    color: white !important;}Looking forward to your reply. Truffel Ceremony Api is not workingClosed   Amelia   Updated April 18, 2024 at 12:59pm   7 Most recent comment from Stefan Petrov:Hello rajika,This could happen if your API key is incorrect. Try regenerating it and using the new one. Unfortunately, we are not able to reproduce the case on our localhost, so if it still doesn' ... Mert Problem with recurring appointments after the last updateClosed   Amelia   Updated April 18, 2024 at 11:13am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We dop not have such issues we just tested this. Can you please send us short one minute video of the issue so that we can take a closer look and check t ... son nguyen Setting from Monday to Friday has 7 slots, Saturday and Sunday has 5 slotsClosed   Amelia   Updated April 18, 2024 at 10:20am   6 Most recent comment from Marko Davidović:Hello again,When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are ... Olaf Lederer How does this option work?Closed   Amelia   Updated April 18, 2024 at 10:00am   8 Most recent comment from Marko Davidović:Hello again, There is no issue this is how it is supposed to work. You cannot change this. This is how it was designed to work. So we do not see any issues.  Should you have any further inquiries, we ... Alan Customer PanelClosed   Amelia   Updated April 18, 2024 at 9:03am   5 Most recent comment from Marko Davidović:Hello agian,Amelia can not show the booking insincere time zone since it has not time zone option it depend on WP settings. So this customer real or not booked in a different time zone that was probab ... Isabel Lapaz DO BACK button in categories in catalogueClosed   Amelia   Updated April 18, 2024 at 8:53am   10 Most recent comment from Uroš Jovanović:Hello Isabel,Glad to hear that the issue has been resolved.I will have this ticket closed now. Daniel Arseneault Lost everything after the updateClosed   Amelia   Updated April 18, 2024 at 8:52am   9 Most recent comment from Uroš Jovanović:Hello Daniel,Do I have your permission to do this for you on your website?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a lo ... Andy Bats Cron Job for scheduled notificationsClosed   Amelia   Updated April 18, 2024 at 8:45am   5 Most recent comment from Uroš Jovanović:Hello Andy,Thank you very much for sharing this with me and I am glad to hear that the issue has been resolved.I will have this ticket closed now. Bill Moran Event Pricing with Add-onsClosed   Amelia   Updated April 18, 2024 at 8:39am   2 Most recent comment from Uroš Jovanović:Hello Bill, Amelia can be used for table booking. We don't have an option for displaying the table plan, but you can create tables in the place where our employees are, and give customers the opt ... Tom When will automatic updates be providedClosed   Amelia   Updated April 18, 2024 at 8:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.They are available for years but you need to enable this in WordPressIf this does not work on your site then you have some issues not with Amelia but with ... Ali Arslan Custom TimeClosed   Amelia   Updated April 18, 2024 at 7:42am   2 Most recent comment from Stefan Petrov:Hello Ali,Thanks for reaching out to us.Yes, this can be configured in employee work hours settings.  You can configure the timeslot for each day of the week and also assign the service/location. Ple ...