Okay

Public Tickets

Alex LE BRAS How to upgradeClosed   Amelia   Updated July 12, 2024 at 11:13am   5 Most recent comment from Uroš Jovanović:Hello Alex,For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine. ... Diana Invoice layout in connection with the Amelia plugin – too much line spacingClosed   Amelia   Updated July 12, 2024 at 11:00am   2 Most recent comment from Uroš Jovanović:Hello Diana,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3675218/ For future reference, please don't open ... CARLOS ATRISTAIN Urgent: Discrepancies in Finance Section and Package Management in AmeliaClosed   Amelia   Updated July 12, 2024 at 10:40am   5 Most recent comment from Stefan Petrov:Hi Carlos,Apologies for the delayed answer and thanks for the video again. I went ahead to test the use case from the video. If I book a test package and choose the test appointment for one of the ser ... Angeline Client can't see their packageClosed   Amelia   Updated July 12, 2024 at 9:50am   12 Most recent comment from Stefan Petrov:Hi Angeline,Unfortunatelly, i couldn't replicate the use case. I've booked a test package for my test customer and the package is visible in the Customer Panel v2What I've noticed is th ... Martinez Color customisationClosed   Amelia   Updated July 12, 2024 at 9:48am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ... Yuki General InquiryClosed   Amelia   Updated July 12, 2024 at 7:35am   6 Most recent comment from Marko Davidović:Hello again,This Is so that you can set custom capacity and custom price for each employee. Si general capacity is 50 but you can set that for that emplyoee is 100 for example and that the price is d ... Alex LE BRAS Availability of pro optionsClosed   Amelia   Updated July 12, 2024 at 7:30am   2 Most recent comment from Stefan Petrov:Hi Alex,Thanks for reaching out to us.You need to remove the previous version from the Plugin section, install the Pro version, and then enter the purchase code in the Activation setting. Amelia will ... Edward Avalos error create custom fieldsClosed   Amelia   Updated July 12, 2024 at 7:07am   12 Most recent comment from Stefan Petrov:Hi Edward,It could be made with the code, but apparently, there is an issue with the custom fields not creating properly. You can create a staging site and send it with the credentials so I can log in ... Carlos Problem with checkoutClosed   Amelia   Updated July 11, 2024 at 2:02pm   10 Most recent comment from Uroš Jovanović:Hello Carlos,Looking forward to your reply. Jaap Bijl CustomersClosed   Amelia   Updated July 11, 2024 at 2:02pm   4 Most recent comment from Uroš Jovanović:Hello Jaap,I understand your point, but please note that there are plenty of feature requests each day, and we work on releasing updates as frequently as possible to ensure that most of the features ... Rio Praditia My Pro License Not WorkingClosed   Amelia   Updated July 11, 2024 at 1:19pm   4 Most recent comment from Uroš Jovanović:Hello Rio,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Robert Pothier Events vs ServicesClosed   Amelia   Updated July 11, 2024 at 1:03pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out and sharing your concerns. I understand the confusion around setting up online consultations as services within Amelia. Here are some clarifications and suggestions t ... carolina martini error with the booking timesClosed   Amelia   Updated July 11, 2024 at 12:17pm   3 Most recent comment from Uroš Jovanović:Hello Carolina,Glad to hear that the issue has been resolved.I will have this ticket closed now. Martin UpgradeClosed   Amelia   Updated July 11, 2024 at 11:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are sorry that you feel that way and we do not understand what the issue is, the last ticket you had was from March 25 and you received an answer to yo ... Missy changing booking calendar from time slots to nightly ratesClosed   Amelia   Updated July 11, 2024 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.At the moment, the maximum appointment duration is 24 hours.Please let me know if you have any other questions.