As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

[deleted] BUG: Page back office display.Closed   Amelia   Updated January 9, 2019 at 2:41am   2 Most recent comment from [deleted]:This is being dealed with in another ticket, thanks. viktor SitemapClosed   Amelia   Updated December 29, 2018 at 4:30pm   1 Most recent comment from viktor:I installed the plugin and everything is ok. My questions are below: How can I convert each service to a post or page. Thank you [deleted] Service preselection search modeClosed   Amelia   Updated December 29, 2018 at 9:45pm   4 Most recent comment from [deleted]:Ok, I'm using [ameliabooking service=1] and it works better than the search view for a particular service. Moreover, the employee selection ALL is good for us since it will show all the times availab ... akifersoy Deleting appointments.Closed   Amelia   Updated December 28, 2018 at 3:59pm   14 Most recent comment from Isidora Markovic:Hi akifersoy,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our plugin or support, we'd greatly appreci ... antoninimarcos Admin notificationsClosed   Amelia   Updated December 28, 2018 at 9:41am   2 Most recent comment from [deleted]:Hi Antoni,Sending an additional email to the admin is not possible at the moment. However, we have added this feature on our To Do list (you can also see it on our feature list) and we will implement ... akifersoy syncronization problemClosed   Amelia   Updated December 28, 2018 at 9:34am   13 Most recent comment from Miloš Jovanović:Hi akifersoy,Any suggestion that you have about the documentation you can write theme here and i will forward to my team so we can correct anything that might confuse anyone who reads it.You are welc ... Roxane Leroy Search shortcode : Location filterClosed   Amelia   Updated December 27, 2018 at 12:31pm   5 Most recent comment from Miloš Jovanović:Hi Roxane,Is something like this that you want to achieve ( attachment )Maybe this can be achieved with some CSS but it will probably require some advanced CSS.Did you tried to use coupons for discou ... chrisk1115 Update and Info RequestClosed   Amelia   Updated December 27, 2018 at 12:25pm   2 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for your purchase.Auto update is not released yet for our latest version. Common practice when you release the new version is to wait for some time ( usually 7 days) to avo ... ArabelaJade Time zoneClosed   Amelia   Updated December 27, 2018 at 10:59am   2 Most recent comment from Miloš Jovanović:HI ArabelaJade,Thank you for your purchase.This feature is available in our latest 1.4 version.In the General settings you will see the checkbox for this ( attachment) Best regards. pjlee87 Broken Booking Wizard View and unable to customize colorsClosed   Amelia   Updated December 27, 2018 at 10:15am   4 Most recent comment from [deleted]:Hi Pjlee87,I am glad to hear that! Happy Holidays and best wishes for the New Year! jonatanmoerman Don't receive emailsClosed   Amelia   Updated December 27, 2018 at 9:30am   6 Most recent comment from Isidora Markovic:Hi jonatanmoerman,I am glad that email notification is working fine now.From version 1.4 you have option Event Description in Google settings in Amelia plugin. This is a description of the event tha ... BHAVESH Update PluginClosed   Amelia   Updated December 26, 2018 at 4:38pm   2 Most recent comment from [deleted]:Hi Bhavesh,Auto update will be released soon, we wait for example 4-5 days after the release and then we release the auto update to avoid any issues but in the meantime you can manually update the pl ... Jrm57 Can't update the pluginClosed   Amelia   Updated December 26, 2018 at 10:26am   2 Most recent comment from Miloš Jovanović:HI Jrm57,Thank you for your purchase. Auto update will be released soon but in the meantime you can manually update the plugin by following these steps: When downloading the new plugin version from� ... CurtisPyke Separate Times for each classClosed   Amelia   Updated December 26, 2018 at 7:34am   2 Most recent comment from Isidora Markovic:Hi CurtisPyke,Thank you for your purchase.In the latest update version 1.4 (couple day ago) we release feature Custom Schedule settings where you can set exactly what you need. Now you can add perio ... Roxane Leroy Booking form designClosed   Amelia   Updated December 24, 2018 at 2:02pm   6 Most recent comment from Miloš Jovanović:HI Roxane,Ok lets try with this CSS #am-calendar-picker > div > div.c-day-content-wrapper > div{font-size: 18px !important;}and for the time slots .amelia-app-booking #am-step-booking .am-select-date ...