Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi there,
I want to pitch your plugin to a client of mine, but I can't get it set up at all, everything I set I get error 500
for example, this is in the settings area:
amelia-booking.js:1 GET https://domain.tld/wp-admin/admin-ajax.php?action=wpamelia_api&call=/settings 500 (Internal Server Error)
I've attached a screenshot of that call.
p.s. saving gives error as well.
Hi Eduard,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi,
What PHP version do you have? Can you check please. Minimum version is 5.5.
PHP Version: 7.2.12 (all info is visible in wp dashboard)
OK, it seams that pdo_mysql extension is not loaded. Can you check over cPanel if this is the case?
Yes, that was it, thank you very much! It appears to work now!
I have changed to defaults in PHP extensions, again - thank you very much!
Have a great day!