As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Sumit Technical issue in plugin - It is not showing the list of employees when a service is created in back end.Closed   Amelia   Updated May 20, 2019 at 9:06am   10 Most recent comment from Miloš Jovanović:HI Sumit, Please open a refund request using this page https://codecanyon.net/refund_requests/new.Best regards. caronandyoupro technical issue with front endClosed   Amelia   Updated May 20, 2019 at 8:58am   3 Most recent comment from Miloš Jovanović:Hi caronandyoupro,Thank you for your purchase. Glad to heart that the issue is solved, and sorry for not reaching you sooner we are not working on weekends. If you have any more questions feel free to ... CreativeEaglesKG Booking TimeClosed   Amelia   Updated May 17, 2019 at 12:56pm   2 Most recent comment from Miloš Jovanović:Hi CreativeEaglesKG,Thank you for your purchase.1.The time format in our plugin will get the time format which is set in the WordPress settings page.So if you change the general time format in the Wo ... pelonorway Can't see all bookingsClosed   Amelia   Updated May 17, 2019 at 12:49pm   10 Most recent comment from Miloš Jovanović:Hi Caroline,Yes, sometimes it behaves in one way and when you change something it acts completely different.I forwarded this to my team so they can investigate further what may cause the issue.Sorry ... Tóth Tamás Service IDClosed   Amelia   Updated May 17, 2019 at 11:46am   4 Most recent comment from Miloš Jovanović:Hi Tamás,You are welcome.Best regards. Happy9 Amelia FrontendClosed   Amelia   Updated May 17, 2019 at 11:16am   2 Most recent comment from Miloš Jovanović:HI Happy9,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effi ... Sam Text visiibilityClosed   Amelia   Updated May 17, 2019 at 10:59am   4 Most recent comment from Miloš Jovanović:HI Sam,You are welcome.Best regards. malik Hide things in catalogClosed   Amelia   Updated May 17, 2019 at 8:55am   8 Most recent comment from Miloš Jovanović:HI Malik,Good job on finding the solution but maybe this selector will only work for your case.Nevertheless hope that everything will work fine now.Best regards. Sean Alsobrooks Missing CalendarClosed   Amelia   Updated May 17, 2019 at 8:23am   6 Most recent comment from Miloš Jovanović:HI Sean,You are welcome.Hope that everything will work fine.Best regards. palcomp Black Bars (Edge + Firefox Browser)Closed   Amelia   Updated May 17, 2019 at 8:21am   4 Most recent comment from Miloš Jovanović:HI palcomp,You are welcome.Best regards. shahid_2dk Limit specific type of service per dayClosed   Amelia   Updated May 16, 2019 at 10:38am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase. If you have 1 employee that is assigned to this service, this can be achieved if you set the duration of the service so only 4 time slots can be booked for ... Andreas Climent Start booking wizard directly on calendar?Closed   Amelia   Updated May 16, 2019 at 9:52am   2 Most recent comment from Miloš Jovanović:HI Andreas,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The only close solution ... Marine Delvigne Problem with client nameClosed   Amelia   Updated May 15, 2019 at 1:00pm   2 Most recent comment from Miloš Jovanović:HI MARINE,Thank you for your purchase.This is happening because your client is logged in in a WordPress with that information.If you are logged in to the WordPress , information like user name, email ... [email protected] I can't add existing user as employeeClosed   Amelia   Updated May 15, 2019 at 12:01pm   6 Most recent comment from Miloš Jovanović:HI Alexandre,Ok I run a couple of tests to see what may be the issue.As I can see for the Alex, he is already an Amelia EmployeeAs for the [email protected] he have a teacher role. if you cha ... shahid_2dk Importing CouponsClosed   Amelia   Updated May 15, 2019 at 11:06am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase.1.Unfortunately it is possible to import coupons, we do not support importing at the moment.2.As I understand you want to make 100 coupons and only one can b ...