As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Orin Safko WordFence Alert regarding Amelia fileClosed   Amelia   Updated May 6, 2019 at 12:59pm   2 Most recent comment from Isidora Markovic:Hi Orin, Thank you for your purchase. We are not sure. Our plugin using third party packages like Curl client for PHP HTTP requests, and he has dependencies HTTP Message and clue/stream-filte ... PARISI TOUR deposit (if on-site selected)Closed   Amelia   Updated May 6, 2019 at 12:50pm   2 Most recent comment from Miloš Jovanović:Hi PARISI TOUR ,Thank you for your purchase. 1.At the moment the solution would be to use the coupons but you will need to add a coupon and send to all of the customers. Setup of coupons are based o ... PARISI TOUR ExtrasClosed   Amelia   Updated May 6, 2019 at 10:50am   2 Most recent comment from Miloš Jovanović:Hi PARISI TOUR,Thank you for your purchase. Unfortunately you will need to add extra for each service separately, there is no option to add it globally for all services at the moment. Best regards. EIGHYTWO Services/LocationsClosed   Amelia   Updated May 6, 2019 at 10:12am   2 Most recent comment from Isidora Markovic:Hi EIGHYTWO,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately it is not possible to add more ... Jeremy Gore Booking Front end - A couple of questionsClosed   Amelia   Updated May 6, 2019 at 9:46am   2 Most recent comment from Isidora Markovic:Hi Jeremy,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. 1) Unfortunately there is no built in soluti ... Daniel Stachurski Table chooseClosed   Amelia   Updated May 6, 2019 at 9:22am   2 Most recent comment from Isidora Markovic:Hi Daniel,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately there is some priority features ... ouka1102 Not really satisfied what I expectedClosed   Amelia   Updated May 3, 2019 at 4:38pm   3 Most recent comment from ouka1102:Thank you for your reply. I tried to find solution to provide my service using Amelia.  I tried steps customers may take.  And I end up that the plugin can not provide environment I can recommend to ... Alberto Ajayi Mata Adding email and sms notifications 30 minutes before callClosed   Amelia   Updated May 3, 2019 at 2:34pm   2 Most recent comment from Isidora Markovic:Hi Alberto,Thank you for your purchase.Sorry for the late response again Wednesday 1st and Thursday 2nd of May were non-working days in our country.Unfortunately that is not possible with built in fe ... Jrm57 Appointment canceledClosed   Amelia   Updated May 3, 2019 at 7:15am   9 Most recent comment from Jrm57:GreatThank you  Krishan how to set up ameliaClosed   Amelia   Updated May 2, 2019 at 11:52pm   4 Most recent comment from [deleted]:Hi Krishan,You can read more about what you can configure in General Settings at this link - General Settings for the Amelia WordPress Booking Plugin. Main setting in this category is Default Time S ... Nicholas Bozzo Set UpClosed   Amelia   Updated May 2, 2019 at 10:49pm   4 Most recent comment from [deleted]:Hi crackalackmusic,It's fixed and it's working now. Can you please check? clockworkmoggy Multiple bookingsClosed   Amelia   Updated May 2, 2019 at 6:35pm   2 Most recent comment from [deleted]:Hi clockworkmoggy,Unfortunately something like this is not possible at the moment. We have this feature in our to do list and we will certainly work on it but we don't have exact ETA for it. At t ... Piotr Zawistowski Cancelation linkClosed   Amelia   Updated May 1, 2019 at 1:00pm   3 Most recent comment from Piotr Zawistowski:Hi Milos, Thanks, I could make it work following your instructions. Now it works with yahoo as well.  Paul Long Changing the wording on the Congratulations screen of booking wizardClosed   Amelia   Updated May 1, 2019 at 9:54am   2 Most recent comment from [deleted]:Hi Paul Long,Thank you for the purchase. All strings in plugin are wrapped and ready for translation. You can change any string in the plugin using translation plugins. You can try with one of these� ... Filipe Fernandes Special DaysClosed   Amelia   Updated April 30, 2019 at 9:47pm   2 Most recent comment from [deleted]:Hi Filipe Fernandes,Yes it is possible. You can enable Configure their special days option in the Roles Settings.