As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rick PricingClosed   Amelia   Updated May 21, 2019 at 11:37am   8 Most recent comment from Miloš Jovanović:Hi Rick,This is very strange that the prices are not changed after you change it in the backed.Maybe the old price is saved in the database and it is not changed for some reason.Let me know the resul ... Geoff Booking more than one appointment in one transactionClosed   Amelia   Updated May 21, 2019 at 11:27am   2 Most recent comment from Isidora Markovic:Hi Geoff,Thank you for your purchase.Unfortunately at the moment it is not possible with built in features of plugin. We have this feature on our road map, but there is a priority features that have ... Elis Mar Einarsson Redirect URI mismatchClosed   Amelia   Updated May 20, 2019 at 5:27pm   8 Most recent comment from Elis Mar Einarsson:@welshn: yes, I did a sql search and found it and changed it. It's in the "Wordpress Option" table if I remember correctly. I just searhed for the old url I think and found it pretty fast stino00 Duplication errorClosed   Amelia   Updated May 20, 2019 at 4:47pm   4 Most recent comment from Isidora Markovic:Hi Stijn,We are not familiar with functionality of that plugin, so we are not sure why is not deleted all foreign key tables. That is the question for support of that plugin.What you can do is to del ... Andreas Sevices img "am-profile.photo"Closed   Amelia   Updated May 20, 2019 at 12:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome Andreas.I'm glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. darreduds20 Follow up not sendingClosed   Amelia   Updated May 20, 2019 at 11:49am   16 Most recent comment from Isidora Markovic:HI Darren,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. We check it in our local environment and it looks like that there is an i ... Sumit Worst service of amelia . They are not replying to my ticket number #2010813Closed   Amelia   Updated May 20, 2019 at 10:59am   2 Most recent comment from Isidora Markovic:Hi Sumit,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We check ticket that you mention and our agents ... Megan CommissionClosed   Amelia   Updated May 20, 2019 at 10:55am   2 Most recent comment from Isidora Markovic:Hi Megan,Thank you for your purchase.1) Unfortunately that is not possible with built in features of plugin.2) You can check in Roles settings for employee what you can enable for them.(attachment)Be ... Francis Appointments not showing on appointment pageClosed   Amelia   Updated May 20, 2019 at 9:58am   5 Most recent comment from Miloš Jovanović:HI Francis,That was the first thing that I wanted to check, if the date range in datepicker was correct one.I did not login yet, but If you confirm that you set the right date range and the appointm ... Andreas AmeliaClosed   Amelia   Updated May 20, 2019 at 9:50am   4 Most recent comment from Miloš Jovanović:HI Andreas,I will forward your suggestion to my team and hopefully we can find a suitable solution for the future versions.Best regards. dannytb I need full code for developmentClosed   Amelia   Updated May 20, 2019 at 9:49am   2 Most recent comment from Miloš Jovanović:Hi dannytb,Thank you for your purchaseSorry for late response, we are not working on weekends.Now as for the accessing the code,we are using Vue.js  JS files are modified (minimized) in public versi ... aimkbe IntegrationClosed   Amelia   Updated May 20, 2019 at 9:26am   6 Most recent comment from Isidora Markovic:Hi aimkbe,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You can use hooks like beforeConfirmedBooking that will be triggered when ... palcomp Custom ColorsClosed   Amelia   Updated May 20, 2019 at 9:12am   6 Most recent comment from Miloš Jovanović:Hi palcomp,Glad to hear that.Best regards. palcomp Appoitment ConfirmationClosed   Amelia   Updated May 20, 2019 at 9:12am   6 Most recent comment from Miloš Jovanović:Hi palcomp,Yes.In the Amelia settings->General settings at the bottom you will find Redirect URL After Appointment: ( attachment )there you can set the page that you want.Best regards. palcomp Can't See Book NOW (Mobile)Closed   Amelia   Updated May 20, 2019 at 9:11am   4 Most recent comment from Miloš Jovanović:Hi palcomp,You are welcome.Best regards.