As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

donvallerini configuration issuesClosed   Amelia   Updated April 30, 2019 at 4:45pm   4 Most recent comment from Isidora Markovic:Hi donvallerini,We check your website, and we notice that you have some error when you try to save service. (attachment)After investigation, we found that you don't have this file Price.php on p ... Camelia-Ana activation code not working after amelia upgradeClosed   Amelia   Updated April 30, 2019 at 2:57pm   2 Most recent comment from Isidora Markovic:Hi Camelia,Thank you for your purchase.If you are update on latest version which is 1.5.1, then you have new Activation settings in Amelia plugin. Can you please tell me did you use option Activate w ... Yannis TRIANTAPHYLIDES Bug about email mandatory fieldClosed   Amelia   Updated April 30, 2019 at 2:15pm   2 Most recent comment from Isidora Markovic:Hi Yannis,Thank you for your purchase.Yes there is some issue with inserting event in Google calendar when email field is not mandatory after booking. It is forward to my development team to investig ... iyfoto CSS for formClosed   Amelia   Updated April 30, 2019 at 10:59am   2 Most recent comment from [deleted]:Hi iyfoto,Thank you for the purchase.You can add the custom CSS directly on the page where you booking form is to customize the options that are not available with the Customize page.Please provide m ... Roxane Leroy Wordpress accountClosed   Amelia   Updated April 30, 2019 at 10:50am   4 Most recent comment from [deleted]:Hi Roxane,WordPress user needs to have role Amelia Employee in order to appear in the WordPress User field in Edit Employee modal. Probably she had different User Role than Amelia Employee and becaus ... javierojuel Add HTML code to email notificationsClosed   Amelia   Updated April 30, 2019 at 7:53am   3 Most recent comment from javierojuel:OK. I hope you will find it in a future update. Tóth Tamás Input fields problem on the front endClosed   Amelia   Updated April 29, 2019 at 5:57pm   4 Most recent comment from Isidora Markovic:Hi Tóth,  You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a� ... ryanhodson Back End Appointments /DiscountsClosed   Amelia   Updated April 29, 2019 at 5:12pm   2 Most recent comment from Isidora Markovic:Hi ryanhodson,Thank you for your purchase.Sorry for late response, please note that Easter holiday was in our country.Unfortunately at the moment it is not possible to use coupon in back-end. What y ... indianafreedom1 Does not workClosed   Amelia   Updated April 28, 2019 at 3:32pm   5 Most recent comment from Miloš Jovanović:Hi indianafreedom1,It will be much easier and faster for us if we can take a look at the issue .I can give you some hints where to look.1.First check if you made a service and employee, our plugin re ... Fatema Aqeel IntegrationClosed   Amelia   Updated April 25, 2019 at 3:08pm   2 Most recent comment from Miloš Jovanović:HI Fatema,Thank you for you purchase.Unfortunately no. Amelia is plugin for WordPress and it can be used only with WordPress.Best regards. ouka1102 Importing Google Calender Schedule into AmeliaClosed   Amelia   Updated April 25, 2019 at 2:09pm   11 Most recent comment from Miloš Jovanović:Hi Katsufumi,Glad to be able to help.Have a great weekend.Best regards. Trimor Price/UpdateClosed   Amelia   Updated April 25, 2019 at 8:14am   2 Most recent comment from Isidora Markovic:Hi Trimor,Thank you for your purchase.Yes our plugin will work fine and you can still use it. What you will not get anymore if you decide to cancel subscription is our support and new updates (new ... Aishu Ram NotificationsClosed   Amelia   Updated April 24, 2019 at 10:34am   2 Most recent comment from Miloš Jovanović:HI Aishu,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... Andres display serviceClosed   Amelia   Updated April 24, 2019 at 10:00am   2 Most recent comment from Isidora Markovic:Hi Andres,Thank you for your purchase.Yes you can display one service par page. Depend on your needs you can use:[ameliabooking service=1]or[ameliacatalog service=1]You can choose which service you n ... Dion Gingerich Client CancelationClosed   Amelia   Updated April 24, 2019 at 9:01am   4 Most recent comment from Isidora Markovic:Hi Dion,This email placeholders is created for customer only. It is not working in test email because you didn't make appointment, you are just testing sending emails. If you insert this placeh ...