As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Yann Limit the number of "products" avaible same timeClosed   Amelia   Updated May 24, 2019 at 1:01pm   2 Most recent comment from Miloš Jovanović:HI Yann,Thank you for your purchase.You can set the maximum capacity to 6 for that service when you edit the service ( attachment) Best regards. Richard Duplicate special dayClosed   Amelia   Updated May 24, 2019 at 12:14pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Thank you for your purchase.Sorry to disappoint you but unfortunately special days must be entered manually, there is no option at the moment to use copy paste and just change the date.It ... misterwoodman Woodruff Meetings sometimes book on Google Calendar "busy" timesClosed   Amelia   Updated May 24, 2019 at 12:08pm   17 Most recent comment from Miloš Jovanović:Hi misterwoodman,The only thing that comes through my mind is that if the employee Dawn have more events in the calendar that is defined in the settings.But you mentioned that Dawn does not have tha ... aaron4osu service display settingsClosed   Amelia   Updated May 24, 2019 at 11:39am   2 Most recent comment from Aleksandar Vuković:Hello aaron4osu.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the built-in features of the plugin. The data is being inserted w ... jfendy Can we not use the employeeClosed   Amelia   Updated May 24, 2019 at 9:45am   2 Most recent comment from Isidora Markovic:Hi Fendy, Thank you for your purchase.Our plugin currently support time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is possible to ... osler_digital_marketing Capturing Date Of BirthClosed   Amelia   Updated May 24, 2019 at 9:17am   2 Most recent comment from Isidora Markovic:Hi osler_digital_marketing,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. What you can do is to make required custom filed, and they will need to ins ... aaron4osu booking not loadingClosed   Amelia   Updated May 24, 2019 at 9:03am   3 Most recent comment from Aleksandar Vuković:Hello aaron4osu.I'm glad to hear you figured it out.If you have any questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Angelini2509 ​Schedule information is not being sent to group emails.Closed   Amelia   Updated May 24, 2019 at 9:03am   2 Most recent comment from Isidora Markovic:Hi Angelini2509,Thank you for your purchase.Can you please explain me in little more details on what exactly you mean, so we can try to reproduce in our local environment and live servers as well?Bes ... Dave Wilks Customer bookingClosed   Amelia   Updated May 23, 2019 at 1:38pm   6 Most recent comment from Aleksandar Vuković:Hello Dave.I created a new user role "Amelia Customer", logged in and booked "Meeting Room 1 - 30 minutes" for tomorrow (24.05.2019.) at 3PM. When I check my appointment, I see it both under Appointm ... shahid_2dk When moving an appointment, the appointment is not moved under FinancesClosed   Amelia   Updated May 23, 2019 at 11:28am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase.If the payment is on site the finance page will record the date when the appointment is first time created, and even if you change the date of the appointmen ... stino00 2 way Google synchornizationClosed   Amelia   Updated May 23, 2019 at 10:38am   4 Most recent comment from Miloš Jovanović:Hi Stijn,In Google I cancel this appointment by removing it from the calendar. Will this timeslot become available again for other clients in the Amelia environment?It will become available but not au ... Lubor Slovak Language languageClosed   Amelia   Updated May 23, 2019 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi Lubor,Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If y ... Bart Lewis Time SlotsClosed   Amelia   Updated May 22, 2019 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi Bart,Thank you for your purchase.You can set the bugger after and before a service when you edit the service  (attachment) As for the hours, you can set the Default Time Slot Step: 30min in Ame ... Allegra Booking SystemClosed   Amelia   Updated May 21, 2019 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello Allegra.I opened this page: https://casarosefashion.com/booking-your-viewing/ and successfully booked a viewing for june 1st. You'll recognize it as firstname "Amelia".Can you check and ... Andreas Scroll thorough ServicesClosed   Amelia   Updated May 21, 2019 at 12:07pm   9 Most recent comment from Andreas:Thx Bogdan,I tried this alread but it doesn't really look very elegant.Hoping for an update to scroll through the sevices...BRAndreas