Hello Claudius.

Thank you for your purchase.

Can you tell me if your employee's working hours are configured the same as Company's business hours?

The company's business hours are found in Amelia Settings, while Employee's Work Hours are found in Employee's tab.

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Hello Claudius.

Here's the issue:

Your employees work from 09:00 - 17:00

Service (Photography Shoot Session, for example) lasts one hour, but has 1 hour buffer time before, and 1 hour buffer time after the appointment:

So, with buffer time before set to 1 hour, the first session starts at 10:00, not 09:00; and it ends at 11:00. With buffer time after set to 1 hour, and buffer time before set to 1 hour, the next available appointment is at 13:00 (previous appointment ends at 11:00 + 1 hour buffer time after (12:00) + 1 hour buffer time before (13:00)).

Then, next available appointment is at 13:00, lasts until 14:00; add one hour buffer time after that, so that's 15:00, and add buffer time before the next appointment - the next should start at 16:00.

Since there's buffer time after, you don't see the third time slot, because employee's work hours should be from 09:00 - 18:00 (appointment from 16:00 - 17:00 + 1 hour buffer time).

I hope I managed to explain the issue.

Hi again Claudius.

You're welcome.

You don't need to have the buffer time, of course.

Simply open your services, one by one, and remove the buffer time:

With that, you can have 8 appointments from 09:00 - 17:00.

Hi again Claudius.

You're welcome.

One way to do this would be to have one employee per room so only one employee can work in one room. That way when someone books any service in that room, the employee working in that room will not be able to accept anyone else at that time.

Another way would be to connect all employees to one Google Calendar, and to enable "Remove Google Calendar Busy Slots" in Google Calendar Settings (in Amelia). That way, one appointment will create a busy event in Google, and since all employees are connected to the same calendar, that time slot would become unavailable for everyone else.