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Public Tickets

Arjan Roos No employees in treatment creationClosed   Amelia   Updated June 4, 2019 at 12:59pm   6 Most recent comment from Isidora Markovic:Hi Arjan,You are welcome.This can happened when customers use servers with database where foreign keys are not allowed, or queries that make foreign keys from plugin or themes are not allowed. This w ... [email protected] Automatic ApprovalClosed   Amelia   Updated June 4, 2019 at 10:53am   4 Most recent comment from Aleksandar Vuković:Hello again Renae.Here's what's causing the issue:Your services have minimum and maximum capacities defined:And, under appointment settings you enabled the option to be able to book even if ... Amy Edit titleClosed   Amelia   Updated June 4, 2019 at 10:28am   5 Most recent comment from Miloš Jovanović:Hi Amy, Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If you want to use POEDIT then thi ... clifhirtle Export custom fieldsClosed   Amelia   Updated June 3, 2019 at 1:44pm   2 Most recent comment from Isidora Markovic:Hi clifhirtle,Thank you for your purchase.Unfortunately at the moment there is no option with which you can export custom fields. In database there is a four tables that are related with custom field ... Jonathan Feature RequestClosed   Amelia   Updated June 3, 2019 at 8:30am   2 Most recent comment from Isidora Markovic:Hi Jonathan,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you for your suggestion. We carefully ... damhnait AppointmentsClosed   Amelia   Updated June 3, 2019 at 8:04am   5 Most recent comment from Isidora Markovic:Hi Damhnait,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you figure it out. As you can find detail instruction abo ... Carolyn Simoneau Phone Numbers not coming throughClosed   Amelia   Updated June 3, 2019 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello Carolyn. Thank you for your purchase. I am sorry to disappoint you, but unfortunately, this is the expected behavior of the plugin, and calendar doesn't display customer's phone no. Y ... Payam request a refundClosed   Amelia   Updated May 31, 2019 at 2:41pm   4 Most recent comment from Miloš Jovanović:HI Payam,Sorry to hear that. You can request a refund on http://store.tms-plugins.com by logging with the credentials that you've received via mail.Best regards. Alonso92 Customer dataClosed   Amelia   Updated May 31, 2019 at 11:02am   2 Most recent comment from Aleksandar Vuković:Hello Alonso92.TI am sorry to disappoint you, but unfortunately adding new custom fields is not possible. We will add it to our ideas list, so our developers can have it in mind for one of our futur ... Michael Changing Fonts + EmployeeClosed   Amelia   Updated May 31, 2019 at 9:40am   2 Most recent comment from Miloš Jovanović:HI Michael,Thank you for your purchase.Yes, this can be done with the CSS.If you can send me the screenshot of your page and annotate what do you want to change, also send me the link of the page, I ... aaron4osu Calendar showing bookedClosed   Amelia   Updated May 30, 2019 at 10:54am   6 Most recent comment from Miloš Jovanović:HI aaron4osu,The pleasure is all mine.Best regards. Flo Custom Fields : Checkbox ticked by defaultClosed   Amelia   Updated May 30, 2019 at 6:55am   8 Most recent comment from Isidora Markovic:Hi Flo,Thank you in advance. It means a lot to us, and I am looking forward to reading your comment. Best regards. Andreas Description of ServicesClosed   Amelia   Updated May 29, 2019 at 7:45pm   4 Most recent comment from Aleksandar Vuković:Hey Andreas.No worries, it could have been a caching issue, for sure. You wouldn't be the first one to experience it.I'm glad we got it resolved, though.If you have any further questions or ... Tambore 10 After Migrate Wordpress, Amelia is all blank.Closed   Amelia   Updated May 29, 2019 at 3:42pm   6 Most recent comment from Isidora Markovic:Hi Tambore 10,Thank you so much for great review. It means us a lot.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Andreas Positioning bug?Closed   Amelia   Updated May 29, 2019 at 3:13pm   5 Most recent comment from Andreas:It seems to happen only on really wide screens, so I leave it for now.I will investigate further when all other issues (websitewise) are solved...Thx.a.