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Public Tickets

Siwek Problem translation termsClosed   Amelia   Updated December 17, 2018 at 6:05pm   2 Most recent comment from [deleted]:Hi Jim,Thank you for your inquiry.As I can see you have opened two same tickets. I will close this one because my colleague has answered to the other one. emy column widthClosed   Amelia   Updated December 17, 2018 at 5:25pm   4 Most recent comment from Isidora Markovic:Hi emy,Thank you for your honest opinion. We strive to provide high-quality support to all of our users,  in this sense having a real-time support is not an optimal solution as it doesn't allow att ... tienvijf General usageClosed   Amelia   Updated December 17, 2018 at 4:24pm   6 Most recent comment from [deleted]:Hi,I am very sad to hear that our plugin doesn't suit your needs. However since the 15 days money back guarantee has passed I am afraid that we cannot give you a refund.  professionnels Don't workClosed   Amelia   Updated December 17, 2018 at 3:30pm   7 Most recent comment from professionnels:it's ok thanks !  chrisk1115 Booking - Email FormClosed   Amelia   Updated December 17, 2018 at 12:58pm   2 Most recent comment from Isidora Markovic:Hi chrisk1115,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes we aware of that. It is forward to my ... Alessia book several services at the same timeClosed   Amelia   Updated December 17, 2018 at 10:51am   2 Most recent comment from Miloš Jovanović:HI Alessia,Thank you for your purchase.This is only possible if you make another service which will contain both A and B service.For example service name will be Service A+B.Also you will need to set ... maximilien_plateau Services can't be applied anymore to custom fieldsClosed   Amelia   Updated December 17, 2018 at 10:07am   13 Most recent comment from Isidora Markovic:Hi maximilien_plateau,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome.Please let me know is it working fine when you ... nevetsnl No AM + PM but 24 hours clockClosed   Amelia   Updated December 15, 2018 at 2:34pm   2 Most recent comment from [deleted]:Hi nevetsnl,Thank you for the purchase.You can change Date and Time formats on the WordPress Settings and that will be applied in Amelia as well. Please take a look at this documentation page - Conf ... sfxdotcom How to adjust Workflow of AmeliaClosed   Amelia   Updated December 14, 2018 at 12:14pm   4 Most recent comment from Isidora Markovic:Hi sfxdotcom,Yes like is shown in demo you can choose in booking form first Service then Location and after that Employee and other staff like Extras or Bringing anyone with you(depends on of your co ... [deleted] Update not workingClosed   Amelia   Updated December 14, 2018 at 10:24am   3 Most recent comment from Miloš Jovanović:HI VitaSanaTua,Thank you for your purchase.Glad to hear that you found the solution.Best regards. Andrew Deleting Custom FieldsClosed   Amelia   Updated December 14, 2018 at 9:40am   2 Most recent comment from [deleted]:Hi Andrew,The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.My suggestion is to check your ... Roxane Leroy CancelationClosed   Amelia   Updated December 13, 2018 at 3:56pm   6 Most recent comment from [deleted]:Hi Roxane,You are welcome.The employee cannot cancel the appointment with this link. The employee can Reject appointment when he logs in into the Amelia's back-end. Same as for the customer, you can a ... Roxane Leroy ConfigurationClosed   Amelia   Updated December 13, 2018 at 3:00pm   4 Most recent comment from Isidora Markovic:Hi Roxane,Unfortunately, at the moment that is not possible with built in features of plugin.In order to use 2-way Google synchronization properly your employees should set statuses of the events in ... adnshvr Hide thumbnails and images in catalogClosed   Amelia   Updated December 13, 2018 at 11:58am   2 Most recent comment from Miloš Jovanović:HI adnshvr,Thank you for your purchase.Can you please just send me the screenshot of what you want to remove in the catalog view so I can give you my suggestion.Best regards. sfxdotcom Adjusting Reservation Time SlotsClosed   Amelia   Updated December 13, 2018 at 10:05am   2 Most recent comment from [deleted]:Hi sfxdotcom,Thank you for your inquiry.We have an option in General Settings Use service duration for booking a time slot, I suppose that this option is enabled in your settings and that is why yo ...