Public Tickets
Jaroslav
Form in PopupClosed
Amelia
Updated October 31, 2019 at 9:24am
4
Most recent comment from Aleksandar Vuković:Hello again Jaroslav.I don't know about pop-ups (I never tested that), but I know that Amelia can be used in an iframe. Maybe this could help.Can you send me a zip installation of Elementor, so ...
Andrius
Cancelled appointments in Google CalendarClosed
Amelia
Updated October 31, 2019 at 8:57am
2
Most recent comment from [deleted]:Hello Andrius, I see your point. Thanks for the suggestion, I will forward this to the development team so they can check out if and how this can be implemented. If you have any other questions or ...
Jessica Clara Noelle Grant
Error Setting up EmployeesClosed
Amelia
Updated October 30, 2019 at 4:15pm
8
Most recent comment from [deleted]:Hello Jessica, Yes, please send me the link to your website WordPress where I can login. Please send me the cPanel (godaddy credentials), as well.Thanks!
Marc Maessen
Shortcodes for EventsClosed
Amelia
Updated October 30, 2019 at 4:00pm
5
Most recent comment from [deleted]:Hello Mike, 1. Unfortunately, this is not possible in Amelia with its current built-in features. 2. You can link to a page where you have the event shortcode, if I understood you well. If not, plea ...
Bruno Gall
Appointment statusClosed
Amelia
Updated October 30, 2019 at 12:46pm
6
Most recent comment from Aleksandar Vuković:Hello Bruno.The issue here is that you have minimum capacity set to "12":So, even though you configured the default status of appointments to be "Approved", the appointment is not complete until all 1 ...
BenMcLellan
Assigning Employees to AppointmentsClosed
Amelia
Updated October 30, 2019 at 12:36pm
4
Most recent comment from Aleksandar Vuković:Hi again BenMcLellan.We certainly are considering it.We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our ...
marinet
reinstallationClosed
Amelia
Updated October 30, 2019 at 12:24pm
2
Most recent comment from [deleted]:Hello marinet, Could you please follow these steps for downloading/installing Amelia:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Use FTP to ...
James Webber-Salmon
Paypal Live Payment SetupClosed
Amelia
Updated October 30, 2019 at 11:49am
5
Most recent comment from [deleted]:You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Wilfred Laxa
Conflict with Site Kit by GoogleClosed
Amelia
Updated October 30, 2019 at 10:51am
4
Most recent comment from Aleksandar Vuković:Hello WilfredThe plugin will offer auto updates in the future as soon as you enter the purchase code in its designated field in Amelia Settings. With version 2.1.1 we had an issue with auto-updates, ...
Remko Sieben
Google appointment doesn't take Daylight Saving Time changes into accountClosed
Amelia
Updated October 30, 2019 at 10:31am
4
Most recent comment from [deleted]:Hello Remko, Great, glad to hear that ! Thanks for letting us know!If you have any further questions or concerns feel free to open a new ticket and we will gladly help,
Jérôme Trehin
sms notificationClosed
Amelia
Updated October 30, 2019 at 10:20am
2
Most recent comment from Aleksandar Vuković:Hello JérômeFor the Appointment Next Day Reminder to work, you have to create a cron job.My advice would be to use the WP Crontrol plugin, and then follow these instructions:In the Tools -> Cron ...
Laura Kellogg kellogg
calendarClosed
Amelia
Updated October 30, 2019 at 9:13am
4
Most recent comment from Aleksandar Vuković:Hi again Laura.Yeah, unfortunately we don't have that view yet. I will check with our developers and see if it is on our "to-do" list, and if it isn't we will add it for one of our future r ...
Nishant Raj
How to download customers' contact detailsClosed
Amelia
Updated October 29, 2019 at 12:19pm
14
Most recent comment from Aleksandar Vuković:You're welcome, Nishant Raj.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
MARCOS FRAVEGA
troubleClosed
Amelia
Updated October 29, 2019 at 10:55am
4
Most recent comment from Aleksandar Vuković:Hi again Marcos.If you set up the category, service and an employee, it should be displaying. I haven't worked with Newman theme, so I cannot provide any suggestions at this point.Please provid ...
thomas faidix
problemsClosed
Amelia
Updated October 29, 2019 at 8:36am
6
Most recent comment from Aleksandar Vuković:Hi again Thomas.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ...