Public Tickets
Clem
Conversion Tracking (Google Analytics)Closed
Amelia
Updated January 24, 2020 at 3:22pm
7
Most recent comment from Aleksandar Vuković:Great news, ClemYou're welcome, glad I could help. I'm sure Ivan's code will help a lot of people!If you have any further questions or issues, please feel free to open a new ticket, an ...
raymond0000 Clark
Changing text within the event and other areasClosed
Amelia
Updated January 24, 2020 at 1:19pm
33
Most recent comment from Miloš Jovanović:HI raymond0000,This massages can be visible if some debug mode or error reporting is turned on. For production sites our recommendation is to turn that notices off.As for other question, something li ...
Abisade Karunwi
appointment bookingClosed
Amelia
Updated January 24, 2020 at 12:15pm
4
Most recent comment from [deleted]:Hello Abisade Karunwi, You are welcome. I tried the booking process but after I booked, the second time I tried the same, I didn't have anything filled in, and I even booked again and didn' ...
cr157h13
I can´t customize email notificationsClosed
Amelia
Updated January 24, 2020 at 11:35am
2
Most recent comment from [deleted]:Hello cr157h13, Thank you for your purchase. Could you please send me the image and the text so I can try it out on our test website? Thanks! You can check the 'Private' option bellow the ...
Marcos Armenta
Multiple Services Same TimeClosed
Amelia
Updated January 24, 2020 at 11:26am
4
Most recent comment from [deleted]:Hello Marcos, Unfortunately you can't create more time periods for the same times in the employees' work hours. You can create another employee and use this work-around (this works for gm ...
hyungwlee
Working Hours for Night ShiftClosed
Amelia
Updated January 24, 2020 at 11:17am
4
Most recent comment from [deleted]:Hello hyungwlee, You are welcome. Unfortunately there isn't an option to remove the time slots in Amelia at the moment. The booking process depends on them and it would require a lot of modif ...
kevince52
Room bookingClosed
Amelia
Updated January 24, 2020 at 10:39am
2
Most recent comment from [deleted]:Hello kevince52, Thank you for your purchase. Glad to hear that you like Amelia!Unfortunately, there isn't a possibility the appointments to be dependable on room (or any other parameter) besi ...
Austin Headley
Issue with settings areaClosed
Amelia
Updated January 24, 2020 at 10:11am
5
Most recent comment from [deleted]:Hello garrick_Revels, If the previous didn't help for your issue, please open a new ticket and we will gladly help! Thank you!
Vaibhav Gupta
Site behind cloudflare always detect timezone as SingaporeClosed
Amelia
Updated January 24, 2020 at 9:19am
4
Most recent comment from [deleted]:Hello Vaibhav, I checked again and I see my country (Serbia) now as well: Please check if this is some caching issue, delete cache on your website/browser.
Javier B.
EmpleadosClosed
Amelia
Updated January 24, 2020 at 9:15am
9
Most recent comment from [deleted]:Hello Javier, Glad to hear that! Thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
THOMAS M KAMPLAIN
clients not able to choose times after waitingClosed
Amelia
Updated January 24, 2020 at 10:34am
9
Most recent comment from Aleksandar Vuković:Hello TomThis issue is definitely coming from the theme, so you may want to reach out to BuddyBoss' team, and ask them to take a look and see if they have a permanent solution.Our developer added ...
Jrm57
can’t updateClosed
Amelia
Updated January 23, 2020 at 3:00pm
10
Most recent comment from [deleted]:Hello Jeremy, Sorry that you needed to wait for this. You can update Amelia in your WordPress. There was some issue in the database because both your licenses were saved there and the one that you h ...
tom
Cannot create eventsClosed
Amelia
Updated January 23, 2020 at 12:42pm
2
Most recent comment from Aleksandar Vuković:Hello Tom.Thank you for your purchase.Please take a look at the screenshot:When you create the event, please change the display date, so it fits the dates when the event will take place. If that doesn ...
Tobias Doerr
Multiple Google CalendarClosed
Amelia
Updated January 23, 2020 at 12:40pm
4
Most recent comment from [deleted]:Hello Tobias, You are welcome. I will forward this to the management and development team so it can be considered for implementing in the future. If you have any other questions or concerns feel f ...
Susanna Townsend
Calendar Not Blocking Days OutClosed
Amelia
Updated January 23, 2020 at 11:47am
6
Most recent comment from Aleksandar Vuković:Of course, SusannaSorry for the inconvenience.The issue has been forwarded to our development team, so they will look into fixing that for our future releases.