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Public Tickets

Susanna Townsend Times for different servicesClosed   Amelia   Updated September 25, 2019 at 6:26am   9 Most recent comment from Aleksandar Vuković:Hi again Susanna.You're welcome.Like I mentioned in the previous ticket: location is not linked to a service, but to an employee assigned to a service.If you had only one location, the booking ... Jay The site is experiencing technical difficulties. Please check your site admin email inbox for instructionsClosed   Amelia   Updated September 24, 2019 at 4:25pm   17 Most recent comment from Miloš Jovanović:Hi Jay,OK looking at the error log it looks like some foreign keys are missing.Can you please provide me access to your database ( phpmyadmin ) so i can take a look at those relations between tables. ... KevinBJ Multiple treatmentsClosed   Amelia   Updated September 24, 2019 at 3:16pm   2 Most recent comment from Miloš Jovanović:Hi KevinBJ,Thank you for your purchase.Sorry to disappoint you but this option is not available at the moment.Bulk booking is in plan to be added for the future updates of the plugin.Best regards. Susanna Townsend Change location on serviceClosed   Amelia   Updated September 24, 2019 at 1:40pm   2 Most recent comment from Aleksandar Vuković:Hello Susanna.The location is not linked to a service, but to an employee assigned to a service.Each employee needs to have a default location, but you can assign other locations in their Working Hour ... Gregory Patier Notifications problem since amelia updateClosed   Amelia   Updated September 24, 2019 at 12:16pm   37 Most recent comment from Aleksandar Vuković:You're welcome guys.If there's anything else we can do, please feel free to let us know. Also I have to thank you both for pointing this out to us. It probably would've went under our ... Curtis Cannot get rid of the locationClosed   Amelia   Updated September 24, 2019 at 11:38am   5 Most recent comment from [deleted]:You are welcome! Glad I could helpIf you have any other questions or concerns feel free to open a new ticket and we will gladly help, Matthew Johnson How To Handle Multiple Locations?Closed   Amelia   Updated September 24, 2019 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hello Matthew.Each employee has a default location which can be changed in Working Hours of the Employee, but only per time periods. So, you are right when you say you can't assign an employee to ... Ronald Clauss Duplicating eventsClosed   Amelia   Updated September 24, 2019 at 11:14am   2 Most recent comment from Miloš Jovanović:Hi Ronald,Thank you for your purchase.Sorry to disappoint you but unfortunately duplicating Events is not possible at the moment.We do have in plan to add this option for the future updates of the pl ... Fatih Karlıdağ ServicesClosed   Amelia   Updated September 24, 2019 at 10:55am   6 Most recent comment from Miloš Jovanović:Hi Fatih,Yes, for now you can make a workaround with the special days until we implement this feature.Best regards. Kleber AgendamentoClosed   Amelia   Updated September 24, 2019 at 9:26am   2 Most recent comment from Miloš Jovanović:HI Kleber,Thank you for your purchase.Can we please speak in English so we can understand each other better.As I can see you require special days.You can check this  link  for more information on h ... Fatih Karlıdağ clean uninstall AmeliaClosed   Amelia   Updated September 24, 2019 at 7:15am   2 Most recent comment from Aleksandar Vuković:Hello Fatih.To do a clean uninstall, unfortunately at the moment you need to go into the database and delete all "wp_amelia_" tables manually.We will be adding a button which will allow you to delete ... Bodo Notification time settingsClosed   Amelia   Updated September 23, 2019 at 2:16pm   4 Most recent comment from [deleted]:Hello Bodo, Well, we have a lot of users and their needs/requests differI forwarded this to the development team, and they will see what can they do about it and how they can implement it. I can just ... NICOLE ORISICH plugin installClosed   Amelia   Updated September 23, 2019 at 10:06am   2 Most recent comment from [deleted]:Hello Nicole, Thank you for your purchase!No, the fact that you are in development mode shouldn't make any issues. Could you please tell me have you followed the steps from the Quickstart guide ... William Forrest Setting up SettingsClosed   Amelia   Updated September 23, 2019 at 9:57am   4 Most recent comment from Aleksandar Vuković:Hello again William.You mean the address in Company Settings?If that's what you're talking about, it is a bug, and it shouldn't be connected to Google Maps here. I have forwarded this t ... Joshua Wilson Customizing colorsClosed   Amelia   Updated September 23, 2019 at 9:08am   2 Most recent comment from Miloš Jovanović:Hi Joshua,Thank you for your purchase.Can you please tell me do you maybe have some cache on your site that may cause this issue on desktop version.As for the google calendar, once the employee is co ...