Public Tickets
Gregory Patier
Front-end customer panel doesn't show bookingsClosed
Amelia
Updated January 31, 2020 at 1:22pm
4
Most recent comment from [deleted]:Hello Greg, You are welcome. Yes, I see your point there. I added your suggestion to our list so some of the solutions you pointed out can be considered in the future. Maybe, for now, it would be e ...
Jrm57
Plugin recommandationClosed
Amelia
Updated January 31, 2020 at 10:22am
2
Most recent comment from Aleksandar Vuković:Hi Jrm57Well, I wouldn't be able to recommend any plugins for that, but I do know that some of our customers use Form plugins (Gravity or Formidable) to acquire more data about their users. Perh ...
Todd Pitcher
PayPal "Waiting For Payment"Closed
Amelia
Updated January 30, 2020 at 3:04pm
4
Most recent comment from Aleksandar Vuković:Hi ToddI just tested your website with Sandbox credentials, and it worked flawlessly:You can see the appointment has been paid for with PayPal:Please note, though, that you can't test Sandbox Pay ...
Brendan
Paypal Payment on MobileClosed
Amelia
Updated January 30, 2020 at 2:24pm
4
Most recent comment from Aleksandar Vuković:Hello ToddCan you please tell me on which mobile device are you having this issue?
Can you please tell me are you using some caching plugin? If the answer is yes, can you please try to clear server an ...
Ben
Amelia catalog not showingClosed
Amelia
Updated January 30, 2020 at 2:09pm
2
Most recent comment from Aleksandar Vuković:Hello BenI just checked your page, and it looks fine to me.I believe they are using Safari? Can you ask them to try on Chrome? It shouldn't make a difference, but it'd be a good start if ...
Benjamin Thomas
Display Calendar - First StepClosed
Amelia
Updated January 30, 2020 at 1:07pm
2
Most recent comment from [deleted]:Hello Benjamin Thomas, Thank you for your purchase!Unfortunately, there ins't an option in Amelia to show the calendar right away if you have more employees/services/locations. You need to clic ...
Nick Rice
Push NotificationsClosed
Amelia
Updated January 30, 2020 at 10:21am
2
Most recent comment from [deleted]:Hello Nick Rice, Unfortunately, there isn't an option for push notifications in Amelia with its current built-in features. There are only SMS and email notifications. You can check out the web ...
Shane Overbaugh
File Attachments to formsClosed
Amelia
Updated January 30, 2020 at 9:31am
3
Most recent comment from [deleted]:Hello Shane Overbaugh, Thank you for your purchase and for the kind words We are glad to hear that you like Amelia! Glad to hear that you found the answer to your question! Yes, this can be achieve ...
Jrm57
Translation savingClosed
Amelia
Updated January 30, 2020 at 8:40am
6
Most recent comment from Jrm57:Hey Alhanouf, it was my previous method but everything was delete after the next update. You did it and already have updated it ? And everything stay ?
Bernd
Content Security Policy - issueClosed
Amelia
Updated January 29, 2020 at 3:55pm
8
Most recent comment from Aleksandar Vuković:Hi again BerndWe couldn't see these notices through Chrome, but only through Firefox.And this is not happening on other websites that have Amelia. I checked around 5 sites, and the screenshot is ...
Anupa Panjabi
I need help to use thisClosed
Amelia
Updated January 29, 2020 at 3:35pm
2
Most recent comment from Aleksandar Vuković:Hello AnupaThank you for your purchase, and I'm sorry to hear you've had trouble contacting us.I can only see the two tickets you opened here (this one 5 hours ago, and another one opened 2 ...
leoleukam
RefundClosed
Amelia
Updated January 29, 2020 at 2:34pm
2
Most recent comment from [deleted]:Hello leoleukam,
I responded to your other ticket please check it out.
As I said, in order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you rece ...
Karen Allen
Event NotificationsClosed
Amelia
Updated January 29, 2020 at 12:13pm
2
Most recent comment from Aleksandar Vuković:Hello KarenThank you for your kind words.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can use the event reminder e- ...
Sergio Jacome
No multiple users at the same timeClosed
Amelia
Updated January 29, 2020 at 11:09am
2
Most recent comment from [deleted]:Hello Sergio Jacome, Since this appointment is already created in the list you can't create a new appointment at the same time for the other customers, you just need to find that appointment (t ...
mathias borgen
Amelia / Crocoblock (jetblocks) not workingClosed
Amelia
Updated January 29, 2020 at 10:32am
4
Most recent comment from [deleted]:Hello mathias borgen, The script should be added to this file at the end, and the file is located in ../wp-content/mu-plugins folder. If you don't have this file or don't want to edit it yo ...