As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Rogier van der Heide drop down menus for location and employeedo not renderClosed   Amelia   Updated May 27, 2020 at 10:27am   6 Most recent comment from [deleted]:Hello Stephen,This ticket was for Elementor pop-up and there is some conflict with it, so Amelia is not shown at all there. The behavior is not the same. But please open a new ticket for your issue w ... kevingbishop Add AttendeeClosed   Amelia   Updated May 27, 2020 at 10:19am   6 Most recent comment from [deleted]:Hello kevingbishop, OK, I see, that is a work-around, some customization of the plugin, not a built-in solution. I said it is not possible to do that with the Amelia's current built-in integrat ... chris williams changing wordingClosed   Amelia   Updated May 27, 2020 at 9:31am   4 Most recent comment from Miloš Jovanović:Hi chris,You are welcome.Best regards. Rodrigo Vsee integrationClosed   Amelia   Updated May 27, 2020 at 8:26am   2 Most recent comment from [deleted]:Hello Rodrigo, Thank you for your purchase. Unfortunately, at the moment, we don't have a plan to implement an integration with Vsee. I will add that to out feature requests list so it can be ... Filip Luchianenco Amelia plugin errorClosed   Amelia   Updated May 27, 2020 at 7:12am   6 Most recent comment from Aleksandar Vuković:Hello FilipSorry you feel that way. However, due to the nature of WordPress, different websites experience different behavior, so one issue can have numerous causes and numerous resolutions on differe ... Joshua Connecting to Google CalendarClosed   Amelia   Updated May 26, 2020 at 5:47pm   6 Most recent comment from [deleted]:Great, glad to see that the issue is gone Thank you for letting us know. Thank you, have a great one as well. If you have any other questions or concerns feel free to open a new ticket and we will ... Cyriel Devos bookingsformClosed   Amelia   Updated May 26, 2020 at 5:01pm   4 Most recent comment from [deleted]:Hello Cyriel, I see, thank you for the explanation. Translations are done by our users, and maybe for some languages not all strings are translated. It isn't possible to change the strings in ... Jason Chong ICS linkClosed   Amelia   Updated May 26, 2020 at 4:56pm   6 Most recent comment from [deleted]:I will add it to our feature requests list so it can be considered for implementation in the future. If you have any other questions or issues feel free to open a new ticket and we will gladly help. Simon Horner Setting upClosed   Amelia   Updated May 26, 2020 at 4:40pm   4 Most recent comment from [deleted]:You are welcome, Simon. Glad to see that. If you have any other questions or issues feel free to open a new ticket and we will gladly help. andrea marucci IntegrationClosed   Amelia   Updated May 26, 2020 at 4:03pm   2 Most recent comment from Miloš Jovanović:HI andrea,Thank you for your purchase.At near future maybe Google hangouts, but there are some more features that are requested from our users that are priority at the moment.I will add your suggesti ... Amit Gupta Page scrolls down/up when clicked on categories - servicesClosed   Amelia   Updated May 26, 2020 at 3:04pm   6 Most recent comment from [deleted]:Hello Amit, I will add more payment options  (and Paytm) as well as a feature request to our list. Stay safe. If you have any other questions or issues feel free to open a new ticket and we will ... Warren Enforce time between appointmentsClosed   Amelia   Updated May 26, 2020 at 1:54pm   2 Most recent comment from [deleted]:Hello Warren, Unfortunately, it isn't possible to set a limit to the number of appointments one customer books for a day or for any time period, there isn't any such limit for that matter ... Javier Mombiela ElementorClosed   Amelia   Updated May 26, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Javier, I am not sure if I understood your question quite well. There is a Shortcode widget in Elementor that you can use for putting Amelia shortcode on your page. You will find this widget, ... Sajan Nair Speed ProblemsClosed   Amelia   Updated May 26, 2020 at 10:38am   6 Most recent comment from [deleted]:You are welcome, Sajan!If you have any other questions or issues feel free to open a new ticket and we will gladly help. Souphan Keodouangkham Customizing Category ListingClosed   Amelia   Updated May 26, 2020 at 10:22am   4 Most recent comment from [deleted]:You are welcome! Glad to see that. If you have any other questions or issues feel free to open a new ticket and we will gladly help.