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Public Tickets

sallykwth General question: Reminder notificationsClosed   Amelia   Updated January 5, 2019 at 5:44pm   19 Most recent comment from PSU:Hi Zeljko, Our company is using the last version of your plugin, and we installed WP Mail SMTP, and chose the email notification option WP Mail but it does not work, and we do not receive any noti ... [deleted] Translated words in a menuClosed   Amelia   Updated January 4, 2019 at 8:48pm   12 Most recent comment from PSU:Btw, it worked, thanks! Dylan Amelia plugin not showingClosed   Amelia   Updated January 4, 2019 at 2:17pm   6 Most recent comment from Miloš Jovanović:Hi Dylan, No problem at all. OK I can see the error now Uncaught Error: only one instance of babel-polyfill is allowed This is causing the issue and it looks like some other plugin is using the same ... [deleted] Add a Service URLClosed   Amelia   Updated January 4, 2019 at 1:46pm   4 Most recent comment from Miloš Jovanović:Hi VSTars,Unfortunately we are using Ticksy as a third party helpdesk and we do not have permissions to make changes to the users, like changing or gathering information about username passwords etc. ... webstilo Plugin update: lost everythingClosed   Amelia   Updated January 4, 2019 at 1:15pm   4 Most recent comment from [deleted]:Hi Csaba,We can update the plugin to version 1.4, and check if everything is fine, just tell us what time does it suits for you that we update the plugin? Most probably this is the cache problem, wh ... ompartsinc TechnicalClosed   Amelia   Updated January 4, 2019 at 12:37pm   3 Most recent comment from Miloš Jovanović:Hi ompartsinc,Thank you for your purchase.You can hide the employees using the CSS, if you have some page I can give you a proper code.The only thing with this is that you will just hide the employe ... [deleted] Use WP mail SMTP over smtpClosed   Amelia   Updated January 4, 2019 at 11:49am   6 Most recent comment from [deleted]:Hi VSTars,Unfortunately it is not possible at the moment to use WP mail SMTP plugin to send email in the Amelia. Do you have the SMTP from your hosting provider, so you can set it up instead GMail a ... Roxane Leroy GDPRClosed   Amelia   Updated January 4, 2019 at 11:28am   4 Most recent comment from Miloš Jovanović:Hi Roxane,You are welcome.Best regards. viktor SitemapClosed   Amelia   Updated January 4, 2019 at 11:15am   6 Most recent comment from Miloš Jovanović:Hi viktor,Ok I will forward this to my team that you requested a refund.Best regards. titistine Impossible to delete appointmentsClosed   Amelia   Updated January 3, 2019 at 2:12pm   2 Most recent comment from Miloš Jovanović:Hi MadyGio,Thank you for your purchase and Happy New Year.AS I can see you opened a same ticket twice so I will close this one and we can continue on other ticket.Best regards. bosbusiness %customer_phone% Variable not workingClosed   Amelia   Updated January 3, 2019 at 11:44am   2 Most recent comment from Miloš Jovanović:Hi bosbusiness,Thank you for your purchase and Happy New Year. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ ... bosbusiness Sms Send BugClosed   Amelia   Updated January 3, 2019 at 11:20am   8 Most recent comment from [deleted]:Hi bosbusiness,Thank you for reporting this issue. We will fix it for the next update. yasharbi woocommerce integrationClosed   Amelia   Updated January 3, 2019 at 11:03am   2 Most recent comment from Miloš Jovanović:Hi yasharbi,Thank you for your purchase and Happy New Year.Sorry for late response, we had a non working days due to New Year holiday.Amelia WooCommerce Integration is using WooCommerce cart page. Fr ... wintera Installed and set up, but how do I actually put the bookings calendar on my siteClosed   Amelia   Updated January 3, 2019 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi wintera,Thank you for your purchase and Happy New Year.You can take a look at our documentation to see how you can successfully configure Amelia for your site.About the calendar you can you please ... taylorkang Shortcodes and GutenbergClosed   Amelia   Updated January 2, 2019 at 10:24pm   2 Most recent comment from _hot_sizzle:Hi, you have to use [ameliabooking] if you have Amelia Lite.For using shortcodes in general, you have to add a block > widget > shortcode then add  [ameliabooking] in the value.Hope this helpsSteffi ...