As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Anthony Send email to all the participants of an eventClosed   Amelia   Updated November 25, 2024 at 11:04am   2 Most recent comment from Uroš Jovanović:Hello Anthony, Currently, there isn't an option to manually send a message to the entire group of an event within Amelia. However, you can automate messages to be sent to participants when they b ... Anthony Event List by monthClosed   Amelia   Updated November 25, 2024 at 11:01am   2 Most recent comment from Stefan Petrov:Hi Anthony, Thanks for reaching out to us. You can currently use the Event List booking form or Event Calendar. Event Calendar Booking Form v2 is our newest booking form where your customer can previe ... Ben step by step catalog phone order / preselectionClosed   Amelia   Updated November 25, 2024 at 10:51am   2 Most recent comment from Stefan Petrov:Hello Ben, Thanks for reaching out to us. You can configure this in General settings. There is an option "Default country code". You can configure Switzerland there, as this country's phone numbe ... Chrissie Manual date definition for serviceClosed   Amelia   Updated November 25, 2024 at 10:33am   2 Most recent comment from Uroš Jovanović:Hello! Yes, you can use the "Special Days" feature in Amelia to set availability for those specific days of the fair. Here's how you can do it: Go to Amelia > Employees: Select the employee who ... Julian de Block Mobile Plugin not ShowingClosed   Amelia   Updated November 25, 2024 at 10:31am   2 Most recent comment from Uroš Jovanović:Hello Julian, Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged- ... Paolo Tommasino MODULI 2.0 NON VISIBILI SUL SITOClosed   Amelia   Updated November 25, 2024 at 10:13am   5 Most recent comment from Uroš Jovanović:Hello Paolo, Thank you for the update on this. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite ver ... Esteban Conde Need assistance of how the program worksClosed   Amelia   Updated November 25, 2024 at 8:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to dif ... vichada premthanapon Issue with Plugin After Upgrading to Standard PackageClosed   Amelia   Updated November 25, 2024 at 7:09am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-glSa2Fcnim We are sending you a short instruction on how to update Amelia to the latest version ... Mateus Alves I can't use my pluginClosed   Amelia   Updated November 25, 2024 at 6:52am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-G12hwRMDzt We are sending you a short instruction on how to update Amelia to the latest version. G ... Peter Röhrchen WarenkorbClosed   Amelia   Updated November 25, 2024 at 6:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Cart feature work only for services at this time. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature ... Jorge Padinha UpgradeClosed   Amelia   Updated November 25, 2024 at 6:44am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ... Sander Breukers suggested url not working to specific event.Closed   Amelia   Updated November 25, 2024 at 6:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ... Francesca Kendall Upgraded and whole site Amelia crashedClosed   Amelia   Updated November 25, 2024 at 6:30am   5 Most recent comment from Marko Davidović:Hello again, This should not be an issue with the update but is you want us to investigate you can send us staging site. If all goes according to plan there should be new mini update soon. We wish you ... Nazareth Vaqueiro Gradín How I can add ameliapopup in divi?Closed   Amelia   Updated November 22, 2024 at 6:26pm   3 Most recent comment from Uroš Jovanović:Hello Nazareth, Glad to hear that you found out how to do this. Please let me know if you have any other questions. Jennie Prewett Customer Login ErrorClosed   Amelia   Updated November 22, 2024 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello Jennie, That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: http ...