Public Tickets
PixelKit
Version 7.9 - Customer Invoice Not SendingClosed
Amelia
Updated December 4, 2024 at 10:15am
28
Most recent comment from Stefan Petrov:We will make sure to update the changelog page once it's done. We are aware that a lot of our users use this combination of email configurations.
Giam
Assistance Required: Clearing Large Amelia Notifications Log FileClosed
Amelia
Updated December 4, 2024 at 8:59am
2
Most recent comment from Uroš Jovanović:Hello Giam,
Thank you for reaching out and for your patience.
To address your concerns about the amelia_notifications_log file, here’s how you can proceed:
1. Safe Removal Instructions
You can safel ...
Amanda
Problem with fieldsClosed
Amelia
Updated December 4, 2024 at 8:58am
4
Most recent comment from Stefan Petrov:I was referring to this section -
When you open it, you see these booking forms
You need to select Step by Step v2 and then select the Customer Information step / Options
Marjorie Curtis
Gift CertifidcatesClosed
Amelia
Updated December 4, 2024 at 8:44am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. We don't have gift vouchers but we have an option for creating discount codes. Th ...
Filip Štěrba
Issue with automated booking assignmentsClosed
Amelia
Updated December 4, 2024 at 8:25am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This can only happen if you created a conflict of roles.
Can you please check in WordPress users if you have several roles added to this user? For exampl ...
Jen Lucas
Appointments not updatingClosed
Amelia
Updated December 4, 2024 at 7:59am
4
Most recent comment from Uroš Jovanović:Hello Jen,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Lina
Event slots capacityClosed
Amelia
Updated December 4, 2024 at 7:25am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Yes, you can hide this in customize section. We have two booking forms list end calendar and make sure to set this in proper form and please note that th ...
Dima Vaneva
Amelia plugin no longer displays on my homepageClosed
Amelia
Updated December 4, 2024 at 6:58am
6
Most recent comment from Uroš Jovanović:
Hello Dima,
Thank you for your kind words and for sharing your reviews—they’re greatly appreciated! Since the SMS credit isn’t suitable for your needs, we’d be happy to offer ...
Elizabeth Finlan
Customer NotificationsClosed
Amelia
Updated December 4, 2024 at 6:54am
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
We are not completely sure what exactly the issue is. But Amelia can not send the mail to wrong address unless this address is somehow related to t ...
Brandon Teschke
StripeClosed
Amelia
Updated December 3, 2024 at 1:03pm
4
Most recent comment from Stefan Petrov:Hi Brandon,
Thanks for the update. I was also about to check this. We always check if there is the latest version installed. Great to see that it working now.
If you have any other questions, please ...
John
issues with 7.9 versionClosed
Amelia
Updated December 3, 2024 at 12:41pm
3
Most recent comment from Uroš Jovanović:Hello John,
This issue occurs with many plugins due to the WordPress 6.7 update. The current solution is to disable the debug mode in the wp-config.php file.
You can find more information on the issue ...
Fabian
booking formClosed
Amelia
Updated December 3, 2024 at 12:15pm
7
Most recent comment from Uroš Jovanović:Hello Fabian,
Thank you for your patience.
Regarding the issue with the mobile keyboard popping up when clicking on a category selection field, it seems that CSS alone may not be enough to prevent thi ...
Charlotte
Time slot management in "Events"Closed
Amelia
Updated December 3, 2024 at 11:32am
28
Most recent comment from Uroš Jovanović:Hello Angélique,
Thank you for your message. To resolve the issue with the unavailable time slots, please try the following:
Go to Amelia > Settings > Roles > Admin.
Enable the option "Allow admin to ...
Hajo Smit
Attention: your competitor Late Point has a simple "Any employee" solutionClosed
Amelia
Updated December 3, 2024 at 11:25am
2
Most recent comment from Uroš Jovanović:Hello Hajo,
Thank you for your feedback and for highlighting these important features. We understand how valuable the "Any Employee" option and the ability to book multiple services for different indi ...
Creed Creatives
Plugin FeaturesClosed
Amelia
Updated February 25, 2025 at 9:12am
9
Most recent comment from Creed Creatives:is it possible for 1 user to book more than one on the same day?