Public Tickets
Ralf Longwitz
Free appointment dates not shownClosed
Amelia
Updated December 3, 2024 at 9:51am
5
Most recent comment from Marko Davidović:Hello again,
My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins that matter to our future customers. ...
Markus
Password forgotten not workingClosed
Amelia
Updated December 3, 2024 at 9:40am
16
Most recent comment from Miloš Jovanović:Hi Joe,The bug which was originally reported on this ticket was solved a long time ago in Amelia version 4.5.1 version.So, in your case, perhaps, the customer panel is not configured properly? You sho ...
looptyloop
csv upload of servicesClosed
Amelia
Updated December 3, 2024 at 9:10am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This is not possible I am afraid you need to create them one by one at this time.
Shoul ...
Yasutaka Hatada
I would like to migrate the contents of the Amelia plugin to another site.Closed
Amelia
Updated December 3, 2024 at 8:46am
2
Most recent comment from Stefan Petrov:Hello Yasutaka,
Thanks for reaching out to us.
The easiest way is to clone your website.
You can do that by using the Duplicator plugin. It will generate a couple of files that you can transfer to ...
Angélique
Display remaining placesClosed
Amelia
Updated December 3, 2024 at 8:43am
2
Most recent comment from Stefan Petrov:Hello Angélique,
Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.
Please feel free to search through our feature suggestion pa ...
rowen
Amelia LocationClosed
Amelia
Updated December 3, 2024 at 8:40am
4
Most recent comment from Stefan Petrov:You are welcome, rowen.
I'm glad that we can help.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews abo ...
Stefan Neudorfer
InformationClosed
Amelia
Updated December 3, 2024 at 8:24am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. We have custom fields but they are for customer only there is no option to set question ...
Ricardo
email notificationClosed
Amelia
Updated December 3, 2024 at 8:13am
4
Most recent comment from Uroš Jovanović:Hello Ricardo,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ...
Jay Bilunas
Can create new appointmentsClosed
Amelia
Updated December 3, 2024 at 8:08am
4
Most recent comment from Stefan Petrov:Hi Jay,
Please, make sure that your WP user only has one user assigned. Sometimes, users assiing multiple user roles to single WP user. This is wrong and it causes conflict. So, to check this, go to W ...
Jay Bilunas
Booking system not working/registering peopleClosed
Amelia
Updated December 3, 2024 at 8:06am
2
Most recent comment from Stefan Petrov:I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3774322/
For future reference, please don't open multiple tic ...
Henry Ramsey
Google Calendar IntegrationClosed
Amelia
Updated December 2, 2024 at 3:35pm
6
Most recent comment from Stefan Petrov:Hi Henry,
That's the current workaround becuase the Google app is not yet verified. Please, let us know if you have any other questions or issues or a new ticket and we will provide assistance.
Henry Ramsey
employee dashboardClosed
Amelia
Updated December 2, 2024 at 3:31pm
10
Most recent comment from Stefan Petrov:You are welcome, Henry.
Thanks for the feedback.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
mathias
refundClosed
Amelia
Updated December 2, 2024 at 3:24pm
2
Most recent comment from Uroš Jovanović:Hello Mathias,
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to ...
Cédric Flot
Impossible to book sessionClosed
Amelia
Updated December 2, 2024 at 2:28pm
18
Most recent comment from Uroš Jovanović:Hello Cédric,
Thank you so much for your suggestion! We always appreciate user feedback, as it helps us improve the platform.
Regarding the Google Calendar integration, clients should be able to conn ...
Christian Samarco
Flexible Capacity RulesClosed
Amelia
Updated December 2, 2024 at 2:14pm
4
Most recent comment from Uroš Jovanović:Hello Christian,
Thank you for your inquiry!
In Amelia, the system works by automatically managing availability based on the employee's set working hours and appointment schedule. If you're ...