We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jamie Stone Webhooks now sending bundles   Amelia   Updated 2 hours ago   1 Most recent comment from Jamie Stone:Webhooks now seem to be sending bundles of customer data. They didn't before. This is happening even when I have "allow bringing more people" and "Allow the same customer to book more than once" ... Mei Chun Huang the booking button loading so slowor pro   Amelia   Updated 8 hours ago   1 Most recent comment from Mei Chun Huang:This has been on and on battle for the last year, the booking button is loading very very slow, I only have 2 service options and l have least than 10 booking right now.I need to fix this please help ... Logan Coy Moving data from dev site to live site   Amelia   Updated 9 hours ago   1 Most recent comment from Logan Coy:We have rebuilt this site https://www.srcohio.com/ in a development location, and we need to take the data from the live site and move it into the dev site. How do we go about doing that? Dirk Ghijs E-mail is niet verzonden   Amelia   Updated 9 hours ago   12 Most recent comment from Dirk Ghijs:Hallo Uroš Heb je hier al meer informatie over? ZeusTechnology Configuración de horarios   Amelia   Updated 11 hours ago   1 Most recent comment from ZeusTechnology:El problema que tengo es que cuando estoy en el área de administración y quiero modificar una reservación o cuando estoy creando un nuevo servicios o evento, al momento de agregar el horario, no me ... pablo Incidencia woocomerce   Amelia   Updated 12 hours ago   1 Most recent comment from pablo:When I try to make a booking as a customer in the Amelia appointment management panel, the last payment step shows me the following. It is configured with WooCommerce. As an administrator, however, I ... AYVAYAN Mail from booking   Amelia   Updated 14 hours ago   3 Most recent comment from AYVAYAN:as I told you in the first message it is NOT a test notification but a booking notification. do you have a solution for me ? Andres Mendez Problema con carga de servicios en módulo Step-By-Step Booking en Amelia   Amelia   Updated 16 hours ago   13 Most recent comment from Andres Mendez:Hello, Thank you for your message. I’m sending you the credentials for temporary admin access as requested.https://renturboat.com/wp-admin User: AmeliaSupportPass: ZuuD&A03ctoog27zB#F*li!eFor your ... Amina Settings dates   Amelia   Updated 16 hours ago   3 Most recent comment from Amina:Hi, Thanks for your message. Yes, everything is already configured correctly. The work hours and special days have been set under the employee settings, not just the global ones. I've also made s ... Gorast Cvetkovski Error. Time slot is unavailable.   Amelia   Updated 16 hours ago   5 Most recent comment from Stefan Petrov:Hi Gorast, Thanks for the credentials and apologies for the delayed answer. So, I've tried to book the same timeslot as per your screenshot, there wasn't any issue like "timeslot is not avai ... Natalia DAWIDCZYK AMELIA LOCATIONS   Amelia   Updated 16 hours ago   2 Most recent comment from Stefan Petrov:Hi Natalia, Thanks for reaching out to us. The Step-by-Step Booking Form already includes fields for selecting the service, employee, and location, but these fields are interdependent. Let me clarify: ... Ivan disccount group   Amelia   Updated 17 hours ago   2 Most recent comment from Stefan Petrov:Hi Ivan, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Marta Show Appoinment Services like as your demostration form "Find Treatment"   Amelia   Updated 17 hours ago   1 Most recent comment from Marta:Hi,I visited you demo page for the Beauty services:https://beauty.wpamelia.com/?_gl=1%2A6pzvau%2A_up%2AMQ..%2A_ga%2AMTc1MTEzODAzNC4xNzQ1NjkwMjMx%2A_ga_DXWCJGBR6F%2AMTc0NTY5MDIzMS4xLjAuMTc0NTY5MDIzMS4w ... Alyson Melhus System not linking paid event registration to event attendees!   Amelia   Updated 17 hours ago   10 Most recent comment from Stefan Petrov:You are welcome, Alyson. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our f ... Florian Cancel this product   Amelia   Updated 18 hours ago   2 Most recent comment from Stefan Petrov:Hi Florian, Thanks for reaching out to us. I’ve requested a refund for your license. Please note that it usually takes 5-7 business days for the funds to be processed and credited to your account. W ...