We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Wolfgang Stolle Image GalleryClosed Pre-purchase questions for wpDataTables   Updated December 26, 2022 at 10:41am   2 Most recent comment from Miloš Jovanović:Hi, Wolfgang  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Cecilia Berglöf Pie formattingClosed Pre-purchase questions for wpDataTables   Updated December 18, 2022 at 9:10pm   2 Most recent comment from Miloš Jovanović:Hi, Cecilia  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Bahae Eddine Halim Error in button upload fileClosed Pre-purchase questions for wpDataTables   Updated December 18, 2022 at 8:09pm   4 Most recent comment from Miloš Jovanović:Let us know if you have any additional questions. :) Thank you Hi, Bahae  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number ... Nicolas Coria I Paid and did not receive pluginClosed Pre-purchase questions for wpDataTables   Updated December 16, 2022 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Nicolas,Thank you for reaching out to us.Can you please provide us with the email you used during a purchase?Looking forward to your reply. Lauren wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated December 14, 2022 at 7:10pm   2 Most recent comment from Miloš Jovanović:Hi, Lauren Thanks for reaching out to usYes. There can be different ways to achieve predefined filters for our tables, i will show you some examples. - If you wish to try Pre-filtering tables throu ... sergio Modifying text within columns - Creating hyperlinksClosed Pre-purchase questions for wpDataTables   Updated December 12, 2022 at 11:08am   2 Most recent comment from Miloš Jovanović:Hi, sergioFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Sudd Dongre Currunpted WpTables DB tablesClosed Pre-purchase questions for wpDataTables   Updated December 9, 2022 at 5:30pm   4 Most recent comment from Miloš Jovanović:Hi, Sudd Sorry for the delayI am delighted to hear that this has been resolved. Thank you for letting us know. If you reencounter this issue, let me know, and we will respond as quickly as possible ... William General QustionsClosed Pre-purchase questions for wpDataTables   Updated December 9, 2022 at 5:02pm   2 Most recent comment from Miloš Jovanović:Hi, William Sorry for the delay - Our developers will be working on our API in the future, but I can't say an exact ETA on it. You can certainly follow our changeLog page if you'd like ... Masoud Customize the pluginClosed Pre-purchase questions for wpDataTables   Updated December 7, 2022 at 3:16pm   2 Most recent comment from Miloš Jovanović:Hi, Masoud  Thanks for reaching out to us - We are able to help with some basic CSS modifications, and the tables can be customized to a certain extent, depending on what you need exactly. You can ... Lisa Capability of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated December 7, 2022 at 2:28pm   2 Most recent comment from Miloš Jovanović:Hi, Lisa  Thanks for reaching out to us - 1. In regards to pulling the data from Gravity Forms in form of SQL Queries from the database, this can only be done with a very complex custom SQL Query, ... Vasilis Papageorgiou Sticky columnClosed Pre-purchase questions for wpDataTables   Updated December 7, 2022 at 10:52am   2 Most recent comment from Miloš Jovanović:Hi, Vasilis Thanks for reaching out to us- Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built-in features at the moment or some simple CS ... Sudd Dongre Shortcode on wp menusClosed Pre-purchase questions for wpDataTables   Updated December 30, 2022 at 2:46pm   5 Most recent comment from Miloš Jovanović:Hi, Sudd Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Mitchell FunctionalityClosed Pre-purchase questions for wpDataTables   Updated December 2, 2022 at 5:08pm   2 Most recent comment from Miloš Jovanović:Hi, Mitchell  Thanks for reaching out to us - My apologies, but i am not sure i fully understood what your use-case is. For example, if you link a data source/spreadsheet that will be synchronized w ... David Murphy Amelia Booking Form in a Divi Pop-UpClosed Pre-purchase questions for wpDataTables   Updated December 2, 2022 at 1:54pm   2 Most recent comment from Miloš Jovanović:Hi, David Thanks for reaching out to usYes, when our developers originally made the integration with DIVI,   we had no issues doing this.As you can see on this Documentation, it is explained, i wi ... Poedi Create a table button inGenerate a query to the MySQL database is not workingClosed Pre-purchase questions for wpDataTables   Updated November 30, 2022 at 8:46pm   2 Most recent comment from Miloš Jovanović:Hi, Poedi Thanks for reaching out to us-It seems this might be some kind of a conflict between our plugin and something else on your site, such as some Bootstrap/JS of your currently active Theme. C ...