We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Thomas Hambrecht Upgrade Starter to StandardClosed Pre-purchase questions for wpDataTables   Updated February 14, 2025 at 2:27am   2 Most recent comment from Miloš Jovanović:Hi Thomas, A discount can not be applied to licence upgrades or renewals.That is why the price on our Site can look different from when you directly upgrade via the Store. It is best for you to get a ... Philip Querying from Google sheetsClosed Pre-purchase questions for wpDataTables   Updated February 12, 2025 at 2:36pm   2 Most recent comment from Miloš Jovanović:Hi Philip, I am not sure if we fully understand your exact use case, especially the part how each player's record should be called and presented on the Page(s).For example, if you wish to first ... mike dotterer editing a databaseClosed Pre-purchase questions for wpDataTables   Updated February 11, 2025 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi Mike, In regards to CMS functionality, our Plugin wpDataTables can not be used as a CMS if that is what you need. wpDataTables can only be used to build Tables which can pull data and the Tables ca ... Dave Cutter Pre-purchase clarification - High ChartsClosed Pre-purchase questions for wpDataTables   Updated February 11, 2025 at 11:36am   2 Most recent comment from Miloš Jovanović:Hi Dave, At the moment, we do not have this chart type available.When it comes to adding new chart types - We don't have any built in feature for our users to add it, only our developers can do t ... Rosalie FunctionalityClosed Pre-purchase questions for wpDataTables   Updated February 8, 2025 at 3:59pm   1 Most recent comment from Rosalie:I am interested in purchasing the Pro version of wpdatatables, but I need to confirm that the following functionalities are included by default: Ability to read tables from ExcelOption to control the ... Peter van Mierlo ticket #3807924Closed Pre-purchase questions for wpDataTables   Updated February 3, 2025 at 5:37pm   2 Most recent comment from Miloš Jovanović:Hi Peter, My sincere apologies, there was an issue with our ticketing system so a number of tickets got missed for replies.I just replied to it now, so please check it out and we can follow up there, ... Chris Roe Winter Sale?Closed Pre-purchase questions for wpDataTables   Updated February 3, 2025 at 3:36pm   2 Most recent comment from Miloš Jovanović:Hello, Apologies for replying so late. Our developers fixed this issue today - please try again and you should see all the discounts working correctly. Let us know if you encounter any further issues. ... Robert Lauer WP TablesClosed Pre-purchase questions for wpDataTables   Updated January 27, 2025 at 11:11am   2 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Daniel Supraner WooCommerce IntegrationClosed Pre-purchase questions for wpDataTables   Updated January 22, 2025 at 11:04pm   2 Most recent comment from Miloš Jovanović:Hi Daniel, I am not sure if we understand the exact desired use-case in terms of these variable tables for the products.The part where you described :new tables as variation tables that will replace t ... VASTI GOUWS Question about SQLClosed Pre-purchase questions for wpDataTables   Updated January 22, 2025 at 7:00am   1 Most recent comment from VASTI GOUWS:Hi There,I am wanting to create a WP site.it has to integrate with an external SQL server.the idea is that I lookup values from the SQL Tables, and populate it on the WP Site.Does your plugin allow fo ... Jason King Request for RefundClosed Pre-purchase questions for wpDataTables   Updated January 20, 2025 at 9:27pm   2 Most recent comment from Miloš Jovanović:Hello,My sincerest apologies, as mentioned on your oldest ticket, we had an issue with the ticketing system, some specific user tickets have been flagged as 'replied' and we did not correctl ... Jason King upgrade pluginClosed Pre-purchase questions for wpDataTables   Updated January 20, 2025 at 9:24pm   2 Most recent comment from Miloš Jovanović:Hi Jason, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your unde ... Dave Pre-purchase question about wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated January 20, 2025 at 8:20pm   2 Most recent comment from Miloš Jovanović:Hi Dave, Yes - we have the feature to use Google Sheets as the data source for our tables. There are two ways how you can use Google Sheets data in our plugin: 1. if you Link the table to Google Spre ... Saison FonctionalityClosed Pre-purchase questions for wpDataTables   Updated January 20, 2025 at 12:04pm   2 Most recent comment from Miloš Jovanović:Hi Saison, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Krzysztof Oko Functionality and IntegrationClosed Pre-purchase questions for wpDataTables   Updated January 14, 2025 at 7:56pm   1 Most recent comment from Krzysztof Oko:I am considering purchasing a license for wpDataTables and have a few questions to ensure it meets my needs: Integration with Fluent FormsIs it possible to integrate wpDataTables with Fluent Forms?If ...