We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Kevin Miller QuestionClosed Pre-purchase questions for wpDataTables   Updated November 5, 2017 at 4:07pm   3 Most recent comment from [deleted]:Hi Kevin,Glad to hear that you solve your problem. Thank you for reporting it. VMorgunov After update Impreza theme to 4.9 WpDataTable plugin start to create tables from number 4. (WpDataTable.table_4)Closed Pre-purchase questions for wpDataTables   Updated October 31, 2017 at 2:34pm   2 Most recent comment from [deleted]:Hi VMorgunov,Thank you for reporting this. I will added to possible bug list and if we could reproduce it it will be solved for next version of our plugin. If you have need for immediate help with ... Privattina Filter on current user, Serialized PHP arrayClosed Pre-purchase questions for wpDataTables   Updated October 27, 2017 at 11:36am   4 Most recent comment from [deleted]:Hi Privattina,If I understood you correctly you try to find a way to filter the table by user?If this is the case you have an option to prefilter the table by entering “Predefined values” and th ... Arne Possible to merge cells and change the border?Closed Pre-purchase questions for wpDataTables   Updated October 27, 2017 at 9:22am   2 Most recent comment from [deleted]:Hi Arne,Thank you for the inquiry.Unfortunately it is not possible to create exact table like from the picture that you've sent me. We don't support merged cells at the moment so data from your last ... Craig using excel to create tableClosed Pre-purchase questions for wpDataTables   Updated October 26, 2017 at 9:35am   3 Most recent comment from Craig:Thankswill look into this... Abbot Moffat Pre-purchase questionClosed Pre-purchase questions for wpDataTables   Updated October 25, 2017 at 9:21am   2 Most recent comment from [deleted]:Hi Abbot Moffat,Thank you for the inquiry.Unfortunately no, there is https://datatables.net/ JS library that we are using as main table engine for our plugin. Karl MSSQLClosed Pre-purchase questions for wpDataTables   Updated October 25, 2017 at 5:38am   2 Most recent comment from [deleted]:Hi Karl,Thank you for your inquire.Unfortunately not at this moment although we do have plans for some times now to develop this functionality. Only possible option would be to write a PHP script wh ... Samir Comma instead of dot in tooltipClosed Pre-purchase questions for wpDataTables   Updated October 24, 2017 at 6:34pm   9 Most recent comment from [deleted]:Hi Maxglo,Thank you for your effort. If you find any more problems that you want to inform us about please use one of the email from our signature so we could keep subjects separate for readability. ... Dave Thijs Mutliple tables on one pageClosed Pre-purchase questions for wpDataTables   Updated October 23, 2017 at 10:00am   4 Most recent comment from [deleted]:Hi Dave,In one of the future updates we have plan to add custom CSS class per table, so you'll be able to add a class to the whole table and easily customize it.Now it is little more difficult but it ... lolapopp Report Builder - adding totals to Excel filesClosed Pre-purchase questions for wpDataTables   Updated October 23, 2017 at 8:08am   3 Most recent comment from lolapopp:Hi,Thank you for your help. I have the addon and it is really good.Best regards,Jola Andrew Orlebeke Capability of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated October 20, 2017 at 3:24pm   2 Most recent comment from [deleted]:Hi Andrew,Thank you for your inquire.Unfortunately we do not support pivot tables at this moment. The third party library that we are using for handling Excel files do not support pivot tables so thi ... Shane Front-End Entries ModerationClosed Pre-purchase questions for wpDataTables   Updated October 20, 2017 at 11:53am   2 Most recent comment from [deleted]:Hi Shane, We do not have option to assign moderator to the table where "Users see and edit only own data" option is turned on, but you can create one more table (MySQL) and in that table show all the ... Attique Abid Editing Pivot Data ColumnClosed Pre-purchase questions for wpDataTables   Updated October 20, 2017 at 10:23am   2 Most recent comment from [deleted]:Hi Attique, Please open a ticket in wpDataTables category and our managers, dedicated for that product, will try to help you. This category is for users who haven't bought this plugin yet.Thank you ... Robert McIntyre Front end editingClosed Pre-purchase questions for wpDataTables   Updated October 18, 2017 at 9:59am   4 Most recent comment from [deleted]:Hi Robert,In our documentation you can find numerous of filters and actions which allows you to extend plugin functionalities without changing the core of the plugin. For your case please take a look ... Maciej Search window on start page, where is no tableClosed Pre-purchase questions for wpDataTables   Updated October 17, 2017 at 2:49pm   2 Most recent comment from [deleted]:Hi Maciej,We do not have this functionality built in but is really easy to create similar functionality with filtering through URL. Basicly you need to create one input that will allow users to input ...