We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Glen Animate on scrollClosed Pre-purchase questions for wpDataTables   Updated December 18, 2017 at 1:15pm   8 Most recent comment from [deleted]:Hi Glen,As mentioned previously, most probably it can be done within 15-20 minutes with developing some custom JS. Just to be on the safe side - in worst case scenario, if the requirements or environm ... Scott Automatic Updating of TablesClosed Pre-purchase questions for wpDataTables   Updated December 11, 2017 at 10:16am   2 Most recent comment from [deleted]:Hi Scott,Thank you for the inquiry and sorry for delayed reply.Yes every time when you update the file from that you've created the table, wpDataTable will be automatically updated with new data. Of ... Tenzin wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated December 8, 2017 at 11:13am   2 Most recent comment from [deleted]:Hi Tenzin,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in ... Jottes How to try out cascade filtering addonClosed Pre-purchase questions for wpDataTables   Updated December 7, 2017 at 2:30pm   3 Most recent comment from Jottes:Hi Milos,please keep me updated on this.Thank youJottes Jose Antonio Aguirre WpTableClosed Pre-purchase questions for wpDataTables   Updated December 4, 2017 at 8:53am   2 Most recent comment from [deleted]:Hi Jose Antonio Aguirre,Thank you for your inquire.We do have most of the frontend translated to Spanish and we write a tutorial on how to translate all other strings to desirable language - Document ... Mike Heine Filters and Sorting CapibilitiesClosed Pre-purchase questions for wpDataTables   Updated December 1, 2017 at 11:15am   3 Most recent comment from [deleted]:Hi Mike and Marcio,Thank you for your inquire.As Marcio already correctly suggested we do have advanced filtering which works very similar to your example. You can find all the information about it i ... Chris Norstrom Can I use WP-DataTables to display custom posts types?Closed Pre-purchase questions for wpDataTables   Updated November 29, 2017 at 11:55am   2 Most recent comment from [deleted]:Hi Chris, We do have option to create table based on wordpress database entries. There is a wizard which helps you to write a query by choosing all the columns that you need without any knowledge o ... Paul Thomas Data Table and Reports AddonClosed Pre-purchase questions for wpDataTables   Updated November 28, 2017 at 10:30am   4 Most recent comment from [deleted]:Hi Paul Thomas,Unfortunately we are currently working full capacity and don't have available developers for customizations. CLIFF Character Limit on Row HeadersClosed Pre-purchase questions for wpDataTables   Updated November 24, 2017 at 10:31am   6 Most recent comment from [deleted]:Hi CLIFF,We do not have tooltip built-in by default but we do have it in our TO-DO list for some time now as it was multiple time requested. For column element we do have unique CSS class for each co ... Przemyslaw Toggles / DropdownsClosed Pre-purchase questions for wpDataTables   Updated November 23, 2017 at 3:19pm   6 Most recent comment from [deleted]:Hi Przemyslaw,Thank you for the purchase. If you have any questions and need support with the plugin please open a support ticket in wpDataTables category with your purchase key and our support agents ... Miesha Ninja Forms IntegrationClosed Pre-purchase questions for wpDataTables   Updated November 22, 2017 at 10:12am   2 Most recent comment from [deleted]:Hi MieshaThank you for your inquire. At this point we have add-ons which allow native integration with Gravity forms and Formidable forms. We didn't develop similar solution for Ninja forms jet but ... Jason wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated November 21, 2017 at 11:20am   2 Most recent comment from [deleted]:Hi Jason,Thank you for the inquiry.You could take a value from SUM, AVG, MIN, MAX shortcode with JavaScript or with jQuery and then store it in some JS variable.For PHP it would be little complicated ... Rob # of simultaneous users in wpdataTablesClosed Pre-purchase questions for wpDataTables   Updated November 21, 2017 at 11:15am   2 Most recent comment from [deleted]:Hi Rob,Thank you for the inquiry.Probably you are looking for some quiz plugin where students will answer their question. wpDataTables is a WordPress plugin which makes your work with tables, charts ... Sergi Popover tool ( Popover edit block fields)Closed Pre-purchase questions for wpDataTables   Updated November 21, 2017 at 10:54am   4 Most recent comment from [deleted]:Hi Sergi,Unfortunately it is not possible to create a table from this format with MySQL based wpDataTables. You could create wpDataTable from PHP serialized array but you will have to create some PHP ... dobsware Report BuilderClosed Pre-purchase questions for wpDataTables   Updated November 20, 2017 at 11:38am   2 Most recent comment from [deleted]:Hi David Olim,Thank you for the inquiry and sorry for delayed reply.Something like that (similar but not the same) could be created with Report Builder except we don't support .pdf reports. For now y ...