Please note that we have a National holiday in our country from Monday 30th to Wednesday 2nd and because of that, there was a delay in reply to your tickets. Thank you for understanding.
The
500 Internal Server Error is a server-side error, meaning the problem
probably isn't with your computer, Internet connection or plug ins
but instead is a problem with the web site's server.
Can
you please investigate your server log and see if there is some
errors.
I spoke with my hosting company and this was their reply:
Checking server side, the process there within the plugin seems to complete really quickly but it looks to crash the browser after that.
We can't see exactly what the plugin code is doing there but server side it's executing it's task in an efficient manner, it's just after that's complete it seems to ultimately fall over there.
I've tried increasing some PHP timeout values just in case that helps at all but we'd most likely need the plugin developer to let us know why it's not server related. If they were to replicate this using your steps and viewing the browser console, they should see when you click save, it completes quite quickly (so the server process finishes at the point), after that it falls over and causes error.
Apologies that we can't see anything else server side here, it looks to be okay. Hopefully the plugin developer can provide further insight on this for us.
Also, I noticed you have released an update for the plugin so I installed it etc but still getting issues.
We check your file and we notice that you have over 30000 rows which cause errors that you describe.
My suggestion is to import that file throw phpmyadmin or other tool that you use for database and make mysql table from it and then make wpdatatables from query
When I try to import a CSV file it comes up with the following error:
There was an error while trying to generate the table! Internal Server Error
HI littlebigbox,
Thank you for your purchase.
Sorry for late response,
Please note that we have a National holiday in our country from Monday 30th to Wednesday 2nd and because of that, there was a delay in reply to your tickets. Thank you for understanding.
The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the web site's server.
Can you please investigate your server log and see if there is some errors.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello,
I spoke with my hosting company and this was their reply:
Checking server side, the process there within the plugin seems to complete really quickly but it looks to crash the browser after that.
We can't see exactly what the plugin code is doing there but server side it's executing it's task in an efficient manner, it's just after that's complete it seems to ultimately fall over there.
I've tried increasing some PHP timeout values just in case that helps at all but we'd most likely need the plugin developer to let us know why it's not server related. If they were to replicate this using your steps and viewing the browser console, they should see when you click save, it completes quite quickly (so the server process finishes at the point), after that it falls over and causes error.
Apologies that we can't see anything else server side here, it looks to be okay. Hopefully the plugin developer can provide further insight on this for us.
Also, I noticed you have released an update for the plugin so I installed it etc but still getting issues.
I am getting this error when it tries to save a change I make to a table -
There was an error while trying to save the table! error
HI littlebigbox,
Milan is currently on a vacation so I will help you out.
Can you please tell me which version of our plugin do you use? Is it 2.2.1 ?
Also can you please send me the CSV file so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI littlebigbox,
We check your file and we notice that you have over 30000 rows which cause errors that you describe.
My suggestion is to import that file throw phpmyadmin or other tool that you use for database and make mysql table from it and then make wpdatatables from query
SELECT * FROM table_name
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables