Hello Sven.

Thank You for Your purchase.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Best regards.

Hello again Sven.

I understand the situation with confidentiality of data You're handling, but please note that it is very difficult to provide support without remote access, so I must ask for some patience in resolving the issue.

wpDataTables uses the built-in jQuery version 1.12. 

Can You, please, record the process of creating a table? Please be sure to record the whole process, along with the table and column settings, and main settings (where the number format is defined) so that we can try replicating the issue on our local server.

Also, please check with Your hosting provider what's the libxml version, as that may also cause an issue similar to what You're describing.

Kind regards.

Hello again Sven.

We created the same table as You described in the previous reply, but we couldn't replicate the issue. Adding data is going smooth - integers and strings are showing correctly. So, can You please Help us reproduce the issue on our end? For example record the screen when the issue happens, or explain to us the input process step-by-step.

Also, please try this: 

• Deactivate wpDataTables plugin

• Go to Editor under "Plugins"

• 

• Select wpDataTables from the drop-down menu in the top right corner of the screen and find class.wdttools.php

• 

Then, around line 825 find the following code:

if (self::isHtml($string)) {
           $string = self::stripJsAttributes($string);
       }

Comment that code and activate the plugin again, and see if the issue is still present.

As I mentioned in the previous reply, it is very hard to find the issue without remote access, so please let me know if commenting the mentioned lines of code worked or not.

Best regards.

Hello Sven.

It looks like there was a misunderstanding. What I meant when I said "to record" the screen is, to create a video of Your actions on the screen (if at all possible), so that we can see what happens when You edit the table and view it from the website. The screenshot You sent doesn't help me much, other than visualizing the issue You described.

As I said - when we created the jQuery file and created a table linked to an existing data source it doesn't show any errors and it is displaying data as entered. 

Sorry for asking this much, but we need as much detail as can possibly be revealed when remote access isn't possible.

Best regards.

OK Sven.

I understand what You mean. Since You mentioned You have some placeholders, that got me thinking that it may be linked to them, but You said the quotation appears on every column, not just the ones that have placeholders active.

There are no settings in the database that would cause this issue. I really tried to replicate the issue, but no matter how I set up the table or data, I can't.

Given the fact that we cannot remote in, and we can't replicate the issue on our end, and also having in mind that everything worked fine before You updated wpDataTables, we can send You any of the previous versions of our plugin. Do You, maybe, remember what the version was before You updated it?

I am sorry we couldn't figure it out, but we will keep an eye out on similar issues. If another customer reaches out to us with the same issue, and they don't have confidential data, so that we can remote in and see what happens in live environment, I'll send You the fix right away.

Best regards.

Hello again Sven.

I'm very glad to hear You solved the issue.

We are not sure why this happened. There may have been a corruption when the website was migrated, but I cannot say with certainty.

Since this table is an SQL query table, You can open it in any editor (Notepad++, PHP Storm, Sublime Text, etc.) and compare the values there. wpDataTables doesn't store the data from the table when You create a table using the first option (Table linked to an existing data source).

Best regards.