As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Marcel Reschke Datatable as Admin Post Type ListClosed   wpDataTables   Updated March 30, 2020 at 8:29am   2 Most recent comment from Aleksandar Vuković:Hello MarcelThank you for your purchase.The plugin wasn't designed for that purpose, so I don't believe you will be able to make it work like that. Honestly, we haven't run into a reque ... Logbit Export chart in csv or excelClosed   wpDataTables   Updated March 27, 2020 at 8:18pm   4 Most recent comment from Aleksandar Vuković:Hi again LogbitThe free libraries chart engines provide comes without this, so it's not included in the built-in options of the plugin.That is default behavior of charts engine, but if you need s ... Elise Long textClosed   wpDataTables   Updated March 27, 2020 at 1:57pm   10 Most recent comment from Aleksandar Vuković:Hi again EliseSorry to disappoint you, but no.You can't reorder rows in the plugin other than with row IDs. No drag and drop. You could add a "row ID" column, and there add numbers by which the t ... Barry J Preusz Server ErrorsClosed   wpDataTables   Updated March 27, 2020 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello BarryThank you for your purchase.This issue is actually well known when using WP CLI.It’s because of the command line in PHP (WP-CLI is basically command line interface to WordPress).The $_SE ... Hagit Create table not workingClosed   wpDataTables   Updated March 26, 2020 at 2:03pm   4 Most recent comment from Aleksandar Vuković:Great news, HagitThanks for confirming.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kevin Whaley Filter Button ColorsClosed   wpDataTables   Updated March 26, 2020 at 1:19pm   8 Most recent comment from Aleksandar Vuković:You're welcome KevinGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ben Column as Row CountClosed   wpDataTables   Updated March 26, 2020 at 12:13pm   4 Most recent comment from Aleksandar Vuković:Hi again BenI'm sure that can be implemented, but only as a custom solution, since it's not yet included in the plugin's features.Unfortunately, I can't help you with it, since wri ... Elise Mutliple tablesClosed   wpDataTables   Updated March 26, 2020 at 12:08pm   4 Most recent comment from Aleksandar Vuković:Alright, EliseA new version has been released today. Please go into our store http://store.tms-plugins.com/ and download the newest update, if it hasn't already been offered in the Plugins secti ... Mohammed Alsubaie Image Attachment CSV XLX ExportClosed   wpDataTables   Updated March 26, 2020 at 9:05am   2 Most recent comment from Aleksandar Vuković:Hello MohammedThank you for your purchase.I am sorry to disappoint you, but like mentioned in our documentation, exporting images is not possible at the moment.Sorry for the inconvenience, but th ... Francesco SYNC DATE TIME FROM GOOGLESHEETClosed   wpDataTables   Updated March 26, 2020 at 6:12am   6 Most recent comment from Aleksandar Vuković:You're welcome!Thank you, Francesco. Stay safe! Arjun soni work offline, large tableClosed   wpDataTables   Updated March 25, 2020 at 3:03pm   2 Most recent comment from Aleksandar Vuković:Hello GuyThank you for your purchase.Excel-based tables can be created in two ways:Tables linked to an existing Excel file - in which case you would only link to the existing Excel file, and wouldn� ... Yotvat Zarka Site searchClosed   wpDataTables   Updated March 24, 2020 at 1:24pm   4 Most recent comment from Aleksandar Vuković:Hello again YotvatI would love to share that with you, but unfortunately I didn't run into any customers that shared that info (or their websites) with us. Garth Jones Ideas PageClosed   wpDataTables   Updated March 24, 2020 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello again GarthWe don't have a roadmap accessible to public, but you can add feature suggestions on our suggest a feature page. janetatkinson admin table list in descending orderClosed   wpDataTables   Updated March 24, 2020 at 10:03am   6 Most recent comment from Aleksandar Vuković:You're welcome JanetIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Chang Request history version that supports php 5.4Closed   wpDataTables   Updated March 24, 2020 at 7:03am   2 Most recent comment from Aleksandar Vuković:Hello ChangThank you for your purchase.Please note that previous versions of the plugin are not supported, and they should only be used for testing purposes. You may also have issues with compatibilit ...