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Public Tickets

Lori Gregor Table periodically doesn't appearClosed   wpDataTables   Updated March 18, 2020 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello again LoriIssues like this can be caused by caching, but I believe you could exclude wpDataTables from being cached.We have WP Rocket on our websites, and we haven't been experiencing thes ... Florian Huber How to backup wpDataTables tablesClosed   wpDataTables   Updated March 18, 2020 at 1:06pm   12 Most recent comment from Aleksandar Vuković:I can't imagine why they would decide to delete anything, Florian, but better to be safe than sorry.Without database access, it is rather hard to do this, so I can really understand your struggl ... Niklas Table Filter Slider Setting CoruptionClosed   wpDataTables   Updated March 18, 2020 at 11:25am   2 Most recent comment from Aleksandar Vuković:Hello NiklasThank you for your purchase.You will probably need to create a new table, but please before you apply the Number Range slider, add at least two rows. The issue was caused when you applied ... matteocrosera Logarithmic scaleClosed   wpDataTables   Updated March 17, 2020 at 3:08pm   4 Most recent comment from Aleksandar Vuković:Agreed MatteoYou can make it look like a logarithmic scale, but there are no built-in scales in the plugin.Sorry for the inconvenience.Can you please post that as a suggestion on our suggest a featur ... PAUL BALIK Filtering Data Chart Table Based on Table Date RangeClosed   wpDataTables   Updated March 17, 2020 at 2:12pm   8 Most recent comment from Aleksandar Vuković:Alright then Paul.I've forwarded this to one of our developers for testing.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘fro ... Barry Anderson charts series randomly updated to be out of order of orderClosed   wpDataTables   Updated March 17, 2020 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello BarryThank you for your purchase, and sorry for the inconvenience.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the in ... Srinath Duplicate entriesClosed   wpDataTables   Updated March 16, 2020 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello again SrinathHave you configured that column as a Primary column in the database? And also - have you listed that column as the "ID column for editing" in the "Editing" tab above the table?The p ... Jeff Shick Rows per Page / Show EntriesClosed   wpDataTables   Updated March 16, 2020 at 10:34am   4 Most recent comment from Aleksandar Vuković:Thanks for confirming, JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Thomas Buchstaetter Text alignment left for conditional formatted integer cellClosed   wpDataTables   Updated March 13, 2020 at 4:56pm   4 Most recent comment from Aleksandar Vuković:You're welcome, ThomasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Sunny Cris Fortunato We cant show "All" Entries (19,000)Closed   wpDataTables   Updated March 12, 2020 at 11:04am   8 Most recent comment from Aleksandar Vuković:Hi again SunnySorry to hear you won't be using the add-on after all.I can't say what the status of the refund request is, since it has been forwarded to our reseller - Paddle. They handled ... Alejandro Import table from GoogleSheetClosed   wpDataTables   Updated March 12, 2020 at 9:43am   2 Most recent comment from Aleksandar Vuković:Hello AlejandroThank you for your purchase.The issue here is just like the error explains - you probably copied the URL from the Publish Modal that came up on your screen, instead of the URL that appe ... Paul Thomson Tech SupportClosed   wpDataTables   Updated March 12, 2020 at 8:14am   10 Most recent comment from Aleksandar Vuković:Hello LeonPlease verify that you're editing Column Settings/Data tab, not the "Display" tab above the table.If you can verify this, and still have the issue, I'm going to have to remote in ... felix custom symbols on Line Chart and custom colors on pie chartsClosed   wpDataTables   Updated March 11, 2020 at 2:32pm   2 Most recent comment from Aleksandar Vuković:Hello felixThank you for your purchase.Chart engines are quite limited with the free APIs they share, so if you need to customize the charts you can check in our documentation about wpDataCharts call ... Bruce Maples Error creating manual tableClosed   wpDataTables   Updated March 12, 2020 at 7:27am   7 Most recent comment from Aleksandar Vuković:Hello again BruceThe Generated Tables counter was stuck in wp_7e4mrs_options table in the database, so I increased it, and tested the plugin.The counter keeps growing with the amount of tables I cr ... Jonathan Woo When adding line breaks or shortcode to string entry, builder adds > and < to cellClosed   wpDataTables   Updated March 11, 2020 at 10:09am   2 Most recent comment from Aleksandar Vuković:Hello JonathanThank you for your purchase.Can you please tell me which version of libxml do you use? You should find the libxml version in your php.info file. If the version is less than 2.7.8, you ...