We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mohammed Alsubaie Image Attachment CSV XLX ExportClosed   wpDataTables   Updated March 26, 2020 at 9:05am   2 Most recent comment from Aleksandar Vuković:Hello MohammedThank you for your purchase.I am sorry to disappoint you, but like mentioned in our documentation, exporting images is not possible at the moment.Sorry for the inconvenience, but th ... Francesco SYNC DATE TIME FROM GOOGLESHEETClosed   wpDataTables   Updated March 26, 2020 at 6:12am   6 Most recent comment from Aleksandar Vuković:You're welcome!Thank you, Francesco. Stay safe! Arjun soni work offline, large tableClosed   wpDataTables   Updated March 25, 2020 at 3:03pm   2 Most recent comment from Aleksandar Vuković:Hello GuyThank you for your purchase.Excel-based tables can be created in two ways:Tables linked to an existing Excel file - in which case you would only link to the existing Excel file, and wouldn� ... Yotvat Zarka Site searchClosed   wpDataTables   Updated March 24, 2020 at 1:24pm   4 Most recent comment from Aleksandar Vuković:Hello again YotvatI would love to share that with you, but unfortunately I didn't run into any customers that shared that info (or their websites) with us. Garth Jones Ideas PageClosed   wpDataTables   Updated March 24, 2020 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello again GarthWe don't have a roadmap accessible to public, but you can add feature suggestions on our suggest a feature page. janetatkinson admin table list in descending orderClosed   wpDataTables   Updated March 24, 2020 at 10:03am   6 Most recent comment from Aleksandar Vuković:You're welcome JanetIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Chang Request history version that supports php 5.4Closed   wpDataTables   Updated March 24, 2020 at 7:03am   2 Most recent comment from Aleksandar Vuković:Hello ChangThank you for your purchase.Please note that previous versions of the plugin are not supported, and they should only be used for testing purposes. You may also have issues with compatibilit ... Victor Add more option in table settings Display --> Default rows per page.Closed   wpDataTables   Updated March 23, 2020 at 1:43pm   4 Most recent comment from Aleksandar Vuković:You're welcome, VictorGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Arie Default/Current dateClosed   wpDataTables   Updated March 23, 2020 at 3:31am   6 Most recent comment from Srinath:This has been very helpful-ALTER TABLE `wp_wpdatatable_1` CHANGE `addedon` `addedon` DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP Dermod Wood Last column truncated on the mobileClosed   wpDataTables   Updated March 20, 2020 at 1:12pm   4 Most recent comment from Aleksandar Vuković:Great news, DermThanks for confirming.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. John Filter or Action Examples/UsageClosed   wpDataTables   Updated March 20, 2020 at 11:03am   19 Most recent comment from Aleksandar Vuković:Hello again John I am sorry about the scarcity of my responses, but each day we receive 80 - 100 support tickets, and we do our best to resolve each customer’s issues. In parallel, we are developing ... Bruce Maples UpdatesClosed   wpDataTables   Updated March 19, 2020 at 1:37pm   4 Most recent comment from Aleksandar Vuković:You're welcome BruceIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Amine BKD One Filter for multiple tablesClosed   wpDataTables   Updated March 19, 2020 at 12:32pm   2 Most recent comment from Aleksandar Vuković:Hello AmineI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Filters and search can work only for their own respective table ... Amine BKD show a specific row for specific log in usersClosed   wpDataTables   Updated March 19, 2020 at 11:19am   4 Most recent comment from Aleksandar Vuković:Ah, great news AmineThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. rafiq cant upload newly purchased wpdatatablesClosed   wpDataTables   Updated March 19, 2020 at 11:17am   2 Most recent comment from Aleksandar Vuković:Hello again rafiqI see this is a duplicate ticket, and you've managed to resolve the issue.I'll close this ticket, andif you have any further questions or issues, please feel free to open a ...