Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Uriahs Log Error when exporting report using report builderClosed   wpDataTables   Updated April 23, 2021 at 8:21am   3 Most recent comment from Aleksandar Vuković:Also, please tell me which report we should be looking at. DFSKarma Table has no rowsClosed   wpDataTables   Updated April 22, 2021 at 2:10pm   4 Most recent comment from [deleted]:Hi DFSKarmaCould you please provide us with that source file so we can try and recreate the issue locally? Also could you please tell us how did you create the table, using which option? César Cabrera Error al crear una tablaClosed   wpDataTables   Updated April 22, 2021 at 10:59am   4 Most recent comment from Aleksandar Vuković:Hello CésarThank you for the credentials.When I logged in, I couldn't see anything in table #14. I also checked the database, and there's no table #14 in there:This is "wp_wpdatatables" d ... jtillz RefundClosed   wpDataTables   Updated April 22, 2021 at 8:37am   2 Most recent comment from [deleted]:Hi jtillz We are sorry to hear that. If there is anything else we can do for you do let us know.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when y ... jtillz Paid Support Waiting 3 DaysClosed   wpDataTables   Updated April 21, 2021 at 12:00pm   2 Most recent comment from Aleksandar Vuković:Hello again.Since this topic was already covered in a private ticket, I'll just post my response here:I'm sorry for the delay, but we receive an increased amount of tickets, so our response ... jtillz Column PositionClosed   wpDataTables   Updated April 21, 2021 at 11:56am   2 Most recent comment from [deleted]:Hi jtillzOnce again we apologize for the late response we have been experiencing an unusually large amount of tickets, and we are doing our best to help everyone as soon as possible. Since this is a ... Chris Johnson Unable to save field inputClosed   wpDataTables   Updated April 21, 2021 at 11:24am   4 Most recent comment from [deleted]:Hi ChrisThank you for your patience.The title is causing this issue. Length is a reserved word in the handsontable library we use.Please create a new column and call it Leangth1, then in the column s ... Marco Empty dates in datachartClosed   wpDataTables   Updated April 20, 2021 at 1:55pm   10 Most recent comment from [deleted]:Hi MarcoThank you.Could you please send us database dump of ST_dates and ST_session_graph tables, so we can test it locally? Heather Wicksted database connectionClosed   wpDataTables   Updated April 20, 2021 at 8:33am   13 Most recent comment from [deleted]:Thank you so much we are really happy to hear thatPlease don't hesitate to reach out to us if there is anything else we can help with.Have a wonderful day! Frank Remove ConnectionClosed   wpDataTables   Updated April 20, 2021 at 8:30am   2 Most recent comment from [deleted]:Hi FrankThank you for reaching out to us.You can delete unused connections from the main wpDataTables settings/ Separate DB connection and on the bottom of the screen you will see a Delete button.If t ... Brandon Walters Google SheetsClosed   wpDataTables   Updated April 20, 2021 at 8:05am   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day! Sebastian Gendry Videos not displaying on ipadClosed   wpDataTables   Updated April 19, 2021 at 1:12pm   12 Most recent comment from [deleted]:Hi SebastianUnfortunately it is the same bug. Our developers need to investigate this in more detail but they informed me that they will do their best to include a fix in the next update. Nicholas Tan Plugin recommendation to click on table row and add to cartClosed   wpDataTables   Updated April 19, 2021 at 9:24am   10 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day! Admin Democratest Error in logsClosed   wpDataTables   Updated April 19, 2021 at 8:52am   4 Most recent comment from Aleksandar Vuković:Hello thereThe PHP SQL Parser we use has issues when you're using JOIN, UNION, CONCAT and sub-queries, so I guess that's causing the issue on your website.You would need to rewrite your que ... Terry Rauch Customize Text in ColumnClosed   wpDataTables   Updated April 16, 2021 at 1:42pm   4 Most recent comment from [deleted]:You are most welcomeYou can achieve this using conditional formatting. For integer or float columns you can add a rule like this in the column settings/Conditional formattingand it will replace that ...